DSP Lead: Flexible Coverage & Person-Centered Care

Heartland Inc; Overland Park (KS); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Dental insurance

Employee discounts

Flexible schedule

Paid time off

Training & development

Vision insurance

Job summary

Heartland Inc is seeking a Direct Support Professional (DSP) Lead in Overland Park, Kansas. The DSP Lead is responsible for ensuring stable staffing coverage, supporting home operations, and delivering person-centered services. Candidates should have a strong background in direct support and showcase exceptional communication skills, empathy, and professionalism. This role plays a crucial part in ensuring quality of care in residential services under the supervision of the House Manager.

Qualifications

• Experience in Direct Support Professional roles is preferred.
• Ability to maintain confidentiality and professionalism.
• Demonstrated capacity for patience and empathy.

Responsibilities

• Serve as the first responder to DSP staffing gaps.
• Document services accurately and consistently.
• Support House Managers with operational tasks as needed.
• Promote independence and community inclusion.

Skills

Person-centered supports

Documentation skills

Communication skills

Leadership

Empathy

Job description

Heartland Inc is seeking a Direct Support Professional (DSP) Lead in Overland Park, Kansas. The DSP Lead is responsible for ensuring stable staffing coverage, supporting home operations, and delivering person-centered services. Candidates should have a strong background in direct support and showcase exceptional communication skills, empathy, and professionalism. This role plays a crucial part in ensuring quality of care in residential services under the supervision of the House Manager.