DS Program Operations & Administrative Lead

Community Care Network; Rutland (VT); On-site; USD 32,000 - 35,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Employee assistance program

Flexible spending account

Health insurance

Health savings account

Life insurance

Paid time off

Vision insurance

Career Training and Development

Job summary

Community Care Network in Rutland, Vermont seeks a DS Program Administrative Coordinator to deliver administrative, operational, and program support for the Developmental Services department. You will assist leadership, coordinate internal processes, manage scheduling, and act as a primary contact for staff, providers, individuals served, and community partners.

Responsibilities include preparing reports and meeting materials, maintaining organized electronic systems, tracking deadlines,

Qualifications

• High School Diploma or GED required; Associate’s or Bachelor’s degree preferred.
• Minimum 3–5 years of relevant experience, preferably in healthcare or human services.
• Strong organizational, project coordination, and time management skills.
• Analytical and problem-solving abilities with attention to detail.
• Advanced proficiency in Microsoft Office (Excel, Word, PowerPoint).
• Experience with electronic medical record systems preferred.
• Ability to collect, organize, and interpret data for reporting and quality improvement.
• Strong written and verbal communication skills; able to prepare minutes and reports.
• Ability to work independently while collaborating with leadership and staff.
• Must have valid driver’s license and reliable transportation.

Responsibilities

• Provide administrative support to the Director of Developmental Services and DS leadership.
• Prepare correspondence, reports, meeting agendas, minutes, and documents.
• Maintain electronic systems in line with agency and regulatory requirements.
• Track deadlines, assignments, and department projects.
• Coordinate office operations and day-to-day needs of the department.
• Schedule meetings, trainings, interviews, and department events; manage calendars.
• Assist onboarding logistics for new staff and contracted providers.
• Support communication and coordination between programs, departments, and external partners.
• Assist with Medicaid, State, and agency compliance documentation.
• Help prepare materials for audits, reviews, and monitoring activities.
• Serve as a contact for Shared Living Providers, staff, and community partners.
• Process paperwork related to contracted supports, billing, provider records.
• Support data tracking and ensure consistency of documentation within the EMR system.
• Contribute to improving documentation workflows and data accuracy.
• Maintain confidentiality per HIPAA and agency standards.

Skills

Organizational skills

Project coordination

Time management

Microsoft Excel

Microsoft Word

PowerPoint

Data interpretation

Verbal communication

Written communication

Independent work

Education

Associate's or Bachelor's degree in Business Administration, Healthcare Administration, Human Services, or related field

Tools

Microsoft Office Suite

Electronic Medical Record systems

Job description

Community Care Network in Rutland, Vermont seeks a DS Program Administrative Coordinator to deliver administrative, operational, and program support for the Developmental Services department. You will assist leadership, coordinate internal processes, manage scheduling, and act as a primary contact for staff, providers, individuals served, and community partners.

Responsibilities include preparing reports and meeting materials, maintaining organized electronic systems, tracking deadlines,