Developmental Services Director - Program Excellence

Northeast Kingdom Human Services (NKHS); St. Johnsbury (VT); On-site; USD 90,000 - 120,000; Full time

Job summary

Northeast Kingdom Human Services (NKHS) is seeking a DS Director to provide operational leadership for Home and Community Based Services, ensuring high-quality, person-centered support for individuals with developmental disabilities.

In this role, you’ll mentor Team Leaders, Service Coordinators, and Direct Support Professionals, oversee service delivery, Medicaid compliance, and drive quality and performance initiatives to advance program goals.

Qualifications

• Provide day-to-day oversight and supervision of program compliance.
• Monitor program budget performance and report variances.
• Ensure Medicaid billing accuracy and documentation.
• Translate data findings into operational improvements.
• Lead staff development and supervisory practices.

Responsibilities

• Mentor Team Leaders, Service Coordinators, and Direct Support Professionals.
• Ensure staff and program compliance with Vermont Designated Agency requirements.
• Provide backup leadership coverage evenings and weekends when needed.
• Oversee data collection, performance measurement, and quality improvement initiatives.

Skills

Leadership

Supervision

Staff development

Data analysis

Medicaid compliance

Budget monitoring

Job description

Northeast Kingdom Human Services (NKHS) is seeking a DS Director to provide operational leadership for Home and Community Based Services, ensuring high-quality, person-centered support for individuals with developmental disabilities.

In this role, you’ll mentor Team Leaders, Service Coordinators, and Direct Support Professionals, oversee service delivery, Medicaid compliance, and drive quality and performance initiatives to advance program goals.