Dry Goods Keyholder: Lead Store Ops & Customer Experience

Dry Goods USA; Nashville (TN); On-site; USD 18,000 - 21,000; Full time

Benefits offered by this job

Merchandise discount

Comprehensive benefits

401(k) retirement plan

No extended holiday hours

Job summary

Dry Goods USA in Nashville, TN is seeking a Dry Goods Keyholder to support the management team with daily store operations and deliver exceptional service. You will focus on relationship building, sharing product knowledge, and presenting a clean, exciting store environment.

The role involves greeting customers, achieving sales goals, maintaining stock displays, assisting with training, and flexible hours including days, evenings, and weekends.

Qualifications

• Experience in retail sales and achieving sales targets.
• Ability to train new hires.
• Open and close storefront duties as needed.

Responsibilities

• Own the customer experience – greet customers, be friendly and thank every customer.
• Execute all duties of a sales associate and achieve individual sales and account goals.
• Develop relationships to grow the business.
• Highlight product knowledge and services to create the best customer experience.
• Unpack and display stock.
• Maintain a visually appealing and clean store.
• Assist with new hire training.
• Open and close the store for business.
• Be available to work day, evening, and weekend shifts.

Skills

Customer service

Sales

Relationship building

Product knowledge

Training new hires

Job description

Dry Goods USA in Nashville, TN is seeking a Dry Goods Keyholder to support the management team with daily store operations and deliver exceptional service. You will focus on relationship building, sharing product knowledge, and presenting a clean, exciting store environment.

The role involves greeting customers, achieving sales goals, maintaining stock displays, assisting with training, and flexible hours including days, evenings, and weekends.