Dry Goods Customer Experience Lead

Colonial Group; Illinois; On-site; USD 22,000 - 23,000; Full time

Benefits offered by this job

Competitive wages

Merchandise discount

Health, dental, vision, disability, L

Flexible spending account

401(k) retirement plan

No extended holiday hours

Career advancement opportunities

Job summary

Dry Goods is seeking a Dry Goods Keyholder in Illinois to support store management with operations and customer-focused service. You will greet customers, drive sales, and build relationships while maintaining a clean, visually appealing store environment.

This role involves stocking, training new hires, and assisting with opening/closing duties. Availability for day, evening, and weekend shifts is required.

Qualifications

• Strong focus on delivering exceptional customer service.
• Ability to meet individual sales and account goals.
• Ability to develop relationships to grow the business.
• Knowledge of products to educate customers.
• Experience with stock handling and visual presentation.
• Assist with training new hires and opening/closing procedures.

Responsibilities

• Own the customer experience – greet people sincerely, be friendly and thank every customer
• Execute all duties of a sales associate and achieve individual sales and account goals
• Develop relationships to grow your business
• Highlight product knowledge and services to create the best customer experience
• Unpack and display stock
• Maintain a visually appealing and clean store
• Assist with new hire training
• Open and close the store for business
• Be available to work day, evening, and weekend shifts

Skills

Customer experience

Sales goals

Relationship building

Product knowledge

Store operations

Stock merchandising

New hire training

Job description

Dry Goods is seeking a Dry Goods Keyholder in Illinois to support store management with operations and customer-focused service. You will greet customers, drive sales, and build relationships while maintaining a clean, visually appealing store environment.

This role involves stocking, training new hires, and assisting with opening/closing duties. Availability for day, evening, and weekend shifts is required.