Drug Screen Collector — Day Shift, Training & Growth

Fastest Labs of San Bernardino & Riverside; San Bernardino (CA); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

No nights or weekends

Fun and professional work environment

Fully trained in-house

PTO

Insurance benefits

Paid holidays

Job summary

Fastest Labs of San Bernardino & Riverside is seeking a Drug Screen Collector to provide excellent customer service while performing certified drug, alcohol, and DNA specimen collections. You will support daily office operations, client communications, data entry, and telephone inquiries in a fast-paced setting.

The role offers full in-house training, opportunities for advancement, and a Monday–Friday schedule with no nights or weekends.

Qualifications

• Strong communication skills: speak clearly on the phone, read and write in English.
• Basic computer proficiency and comfort with office tasks.
• Physical ability to lift up to 35 pounds and stand for extended periods.
• Comfort working with biological specimens and cleaning supplies.

Responsibilities

• Greet and assist clients with professionalism and care, ensuring a high level of customer service.
• Handle incoming calls, respond to inquiries, and follow scripts to schedule appointments, persuade prospective clients, and answer employment inquiries.
• Perform certified specimen collections, including urine, saliva, alcohol, fingernail, hair follicle, and DNA, following strict chain of custody protocols.
• Conduct instant/rapid screening for urine and saliva specimens when required.
• Accurately complete client documentation, chain of custody forms, and maintain organized business files.
• Collect payments from clients and process transactions appropriately.
• Report test results using client-approved protocols.
• Conduct daily outbound sales calls and follow up on leads via phone, email, or written communication.
• Monitor and maintain testing supplies, forms, and equipment.
• Maintain a clean and professional office, reception, and testing environment.
• Contribute positively to team culture and overall company success.

Skills

Strong communication

Computer literacy

Physical stamina

Biological specimens handling

Job description

Fastest Labs of San Bernardino & Riverside is seeking a Drug Screen Collector to provide excellent customer service while performing certified drug, alcohol, and DNA specimen collections. You will support daily office operations, client communications, data entry, and telephone inquiries in a fast-paced setting.

The role offers full in-house training, opportunities for advancement, and a Monday–Friday schedule with no nights or weekends.