Drug GM Dept Lead: Customer Care & Store Growth

Kroger; Plano (TX); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Healthcare coverage

Flexible scheduling

Employee counseling

Associate discounts

Tuition reimbursement

Job summary

Kroger in Plano, TX is seeking a Drug GM Department supervisor to lead and develop a high-performing team, drive sales, manage department operations, and ensure safety and compliance across all activities. You will monitor inventory, supervise associates, and implement the department business plan in collaboration with store management.

The role emphasizes coaching, scheduling, and ensuring excellent customer service while supporting budgeting and cost controls within a fast-paced retail

Qualifications

• Effective communication skills.
• Knowledge of basic math.
• Ability to handle stressful situations.

Responsibilities

• Promote trust and respect among associates.
• Communicate department information to associates.
• Establish performance goals and empower associates.
• Develop scheduling to manage customer volume.
• Train associates and participate in performance appraisals.
• Adhere to laws and company guidelines.
• Create a welcoming environment for customers and answer product questions.
• Gain knowledge of products and respond to questions.

Skills

Effective communication

Basic math

Handle stress

Education

High school education or equivalent

Job description

Kroger in Plano, TX is seeking a Drug GM Department supervisor to lead and develop a high-performing team, drive sales, manage department operations, and ensure safety and compliance across all activities. You will monitor inventory, supervise associates, and implement the department business plan in collaboration with store management.

The role emphasizes coaching, scheduling, and ensuring excellent customer service while supporting budgeting and cost controls within a fast-paced retail