Drug/GM Dept Lead: Customer-First & Growth

Kroger; Plano (TX); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Healthcare coverage

Flexible scheduling

Paid time off

Employee assistance program

Tuition reimbursement

Associate discounts

Career growth opportunities

Job summary

Kroger in Plano, TX is seeking a Drug/GM Department Supervisor to lead daily operations, guide associates, and ensure an outstanding customer experience. You will supervise scheduling, respond to customer questions, and promote products while maintaining compliance with store policies.

The role emphasizes teamwork, performance coaching, and adherence to safety standards as part of Kroger's strategic drive for exceptional service.

Qualifications

• Must handle stressful situations in a retail environment.
• Basic math skills for accounting and cash handling.
• Strong communication with customers and associates.

Responsibilities

• Create an environment where customers feel welcome and appreciated.
• Explain product information and promote Our Brands to customers.
• Develop scheduling to manage customer volume during hours of operation.
• Coach associates on performance and set department goals.
• Adhere to all laws and company guidelines.

Skills

Stress management

Math basics

Effective communication

Education

High School Diploma or GED

Job description

Kroger in Plano, TX is seeking a Drug/GM Department Supervisor to lead daily operations, guide associates, and ensure an outstanding customer experience. You will supervise scheduling, respond to customer questions, and promote products while maintaining compliance with store policies.

The role emphasizes teamwork, performance coaching, and adherence to safety standards as part of Kroger's strategic drive for exceptional service.