Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals established for the department, and monitor all established quality assurance standards. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others.
Responsibilities
- Create an environment that enables customers to feel welcome, important, and appreciated by answering questions regarding products sold within the department and throughout the store.
- Gain and maintain knowledge of products sold within the department and respond to questions and make suggestions about products.
- Offer product samples to help customers discover new items or products they inquire about.
- Inform customers of Drug GM specials.
- Recommend Drug GM items to customers to ensure they get the products they want and need.
- Review "sell by" dates and take appropriate action.
- Label, stock, and inventory department merchandise.
- Report product ordering/shipping discrepancies to the department manager.
- Display a positive attitude.
- Stay current with present, future, seasonal, and special ads.
- Reinforce safety programs by complying with safety procedures and identifying unsafe conditions, notifying store management.
- Practice preventive maintenance by properly inspecting equipment and notifying the appropriate department or store manager of any items in need of repair.
- Notify management of customer or employee accidents.
- Report all safety risks or issues, and illegal activity, including robbery, theft, or fraud.
- Work cooperatively in a high-paced and sometimes stressful environment.
- Manage conflict in a reasonable, nonconfrontational, and cooperative manner.
- Act with honesty and integrity regarding customer and business information.
- Follow directions and seek assistance when necessary to resolve customer and business issues.
- Support and assist through direct interaction with minors, individuals with special needs, and/or older adults.
- Perform the essential functions of this position with or without reasonable accommodation.
Qualifications
- Ability to handle stressful situations.
- Knowledge of basic math.
Job Info
- Job Identification 124918
- Job Category Store Operations
- Posting Date 05/12/2025, 12:12 PM
- Locations 7700 Sw Beaverton Hillsdale Hwy, Portland, OR, 97225, US
The Kroger Family of Companies offers comprehensive benefits to support your Associate Well-Being, including Physical, Emotional, Financial, and more. We'll help you thrive, with access to:
- A wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision, and prescription coverage, through company plans or collective bargaining agreement plans.
- Flexible scheduling in full- and part-time roles with paid time off, including holiday and sick pay based on eligibility and length of service.
- Emotional and financial support with free counseling through our Employee Assistance Program and free, confidential financial tools and coaching.
- Valuable associate discounts on purchases, including food, travel, technology, and more.
- Up to $21,000 in tuition reimbursement over your career, through our industry-leading Continuing Education program.
- Vast potential for growth, through industry-leading training programs and diverse career pathways.
From one tiny Cincinnati grocery store more than a century ago, we’ve grown into the nation’s largest grocer with nearly 2,800 stores in 35 states operating under 28 different names. As America’s grocer, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit. We work tirelessly to create amazing experiences for our customers, communities, and each other, with food at the heart of it all.
Here, people matter. That’s why we strive to provide the ingredients you need to create your own recipe for success at work and in life. We help feed your future by providing value and care to help you grow. If you’re caring, purpose-driven, and hungry to learn, your potential is unlimited.
Whether you’re seeking a part-time position or a new career path, we’ve got a fresh opportunity for you. Apply today to become part of our Kroger family!