DRUG-GEN MDSE/LEAD CLERK

Kroger; Portland (OR); On-site; USD 35,000 - 50,000; Full time

Job summary

A leading company in Portland, Oregon, is seeking a Drug-GM MDSE/Lead Clerk to enhance customer experience and manage department operations. This role involves supervising associates, ensuring compliance with safety standards, and promoting teamwork. The ideal candidate will possess strong communication skills and the ability to handle stressful situations. Join a supportive team that values diversity and offers growth opportunities.

Benefits

Comprehensive healthcare coverage

Flexible scheduling with paid time off

Emotional and financial support

Employee discounts

Tuition reimbursement

Growth potential through training

Qualifications

• Knowledge of basic math (counting, addition, subtraction).
• Management experience preferred.
• Retail experience desired.

Responsibilities

• Promote trust and respect among associates.
• Train and develop associates on their job performance.
• Create and execute sales promotions in partnership with store management.

Skills

Effective communication skills

Ability to handle stressful situations

Education

High school education or equivalent

Job description

Join to apply for the DRUG-GEN MDSE/LEAD CLERK role at Kroger

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Direct and supervise all functions, duties, and activities for the Drug GM department. Support the day-to-day operations of the Drug GM department. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company’s core values of respect, honesty, integrity, diversity, inclusion, and safety.

Responsibilities

1. Promote trust and respect among associates.
2. Communicate company, department, and job-specific information to associates.
3. Collaborate with associates and promote teamwork to help achieve company/store goals.
4. Establish performance goals for the department and empower associates to meet or exceed targets.
5. Develop adequate scheduling to manage customer volume throughout hours of operation.
6. Train and develop associates on their job performance and participate in the performance appraisal process.
7. Adhere to all local, state, and federal laws, and company guidelines.
8. Create an environment where customers feel welcome, important, and appreciated by answering questions about products sold within the department and throughout the store.
9. Gain and maintain knowledge of products sold within the department and respond to customer questions and suggestions.
10. Offer product samples to help customers discover new items or inquire about products.
11. Inform customers of Drug GM specials.
12. Develop and implement a department business plan to achieve desired results.
13. Understand the store’s layout and locate products efficiently.
14. Create and execute sales promotions in partnership with store management.
15. Inform and educate department associates about current, upcoming, and special in-store promotions, especially those affecting Drug GM.
16. Prepare and submit seasonal critiques for the sales and merchandising supervisor.
17. Implement the promotional plan for the department.
18. Stay current with present, future, seasonal, and special ads.
19. Monitor and control departmental expenses.
20. Maintain awareness of inventory and stocking conditions; note discrepancies.
21. Schedule price changes by updating shelf tags and promotional signs.
22. Supervise inventory processes.
23. Train associates on inventory management and Computer Assisted Ordering.
24. Reinforce safety programs by complying with safety procedures and reporting unsafe conditions.
25. Practice preventive maintenance by inspecting equipment and reporting repairs.
26. Notify management of customer or employee accidents and report safety risks, theft, or fraud.
27. Work cooperatively in high-paced, stressful environments.
28. Manage conflicts reasonably and cooperatively.
29. Act with honesty and integrity regarding customer and business information.
30. Follow directions and seek assistance to resolve issues.
31. Support interactions with minors, individuals with special needs, and older adults.
32. Perform essential functions with or without reasonable accommodation.

Qualifications

Minimum

• Effective communication skills
• Knowledge of basic math (counting, addition, subtraction)
• Ability to handle stressful situations

Desired

• High school education or equivalent
• Management experience
• Drug GM experience
• Retail experience
• Second language skills

About Us

Based in Portland, Oregon, Fred Meyer merged with The Kroger Company in 1998. We serve customers in over 120 stores across Oregon, Washington, Idaho, and Alaska. As part of Kroger, we aim to bring diverse teams together with a shared purpose: To Feed the Human Spirit. We strive to create positive experiences for our customers, communities, and employees, with food at the center of it all.

We value people and provide resources to help you succeed at work and in life. Whether seeking part-time work or a new career, we offer opportunities to grow. Join our Fred Meyer family today!

What You’ll Receive From Us

• Comprehensive healthcare coverage including medical, dental, vision, and prescriptions.
• Flexible scheduling with paid time off, holiday, and sick pay.
• Emotional and financial support via counseling and financial tools.
• Employee discounts on various products.
• Up to $21,000 in tuition reimbursement.
• Growth potential through training and career pathways.