Drone Field Support Technician — Europe On-Site Pro

Quantum Systems; Germany (OH); Hybrid; USD 50,000 - 70,000; Full time

Benefits offered by this job

Company pension scheme

Flexible working hours

Mobile Work option

Fitness membership subsidy

Bike-Leasing

Corporate Benefits

Employee events

Lunch-Card

Company Shuttle

Job summary

Quantum Systems in Ohio is seeking a Field Support Technician who will provide on-site technical support for drone systems across Europe. Your role involves troubleshooting, repairs, and ensuring customer satisfaction.

You will closely collaborate with various internal teams and need strong analytical skills, excellent communication, and fluency in English and German. The position also offers great benefits like flexible working hours and a company pension scheme.

Qualifications

• Degree or vocational training in a relevant field.
• Strong analytical and problem-solving skills.
• Fluency in English and German.

Responsibilities

• Deliver on-site troubleshooting of products.
• Provide on-site repair and rework tasks.
• Ensure compliance with safety standards.
• Handle customer requests in Jira Service Management.
• Contribute to internal knowledge bases.

Skills

Analytical skills

Problem-solving

Customer communication

Technical documentation

Fluency in English

Fluency in German

Education

Degree in electronics, mechatronics, or aerospace

Equivalent practical experience in technical support

Tools

Jira Service Management

Job description

Quantum Systems in Ohio is seeking a Field Support Technician who will provide on-site technical support for drone systems across Europe. Your role involves troubleshooting, repairs, and ensuring customer satisfaction.

You will closely collaborate with various internal teams and need strong analytical skills, excellent communication, and fluency in English and German. The position also offers great benefits like flexible working hours and a company pension scheme.