Driving Range & Guest Services Attendant

Grand Sierra Resort; Reno (NV); On-site; USD 36,000 - 48,000; Full time

Job summary

Grand Sierra Resort in Reno, NV is seeking a guest service associate focused on cashiering and front-of-house duties. You will communicate with guests professionally, operate a POS, and ensure accurate billing and closing of transactions.

You will know hotel amenities and services, maintain neat surroundings, and work flexible shifts including holidays, nights, and weekends. This role requires attention to detail, basic math, and strong communication skills.

Qualifications

• Regular attendance to effectively complete responsibilities.
• Courteous, respectful, and concise guest communications.
• Operate a cash register, adding machine, telephone, and credit card terminal.
• Basic reading, writing, math, and task completion required.
• Clerical, coordination, analysis, and problem-solving skills.
• Flexible to work all shifts including holidays, nights, and weekends.

Responsibilities

• Communicate with guests professionally, answering questions and offering assistance when possible.
• Know all hotel amenities, services, and outlets; make recommendations to fit guest needs.
• Maintain cleanliness of the clubhouse, range, and surrounding areas.
• Operate a single engine boat following safety regulations.
• Maintain ball inventory and operate related equipment.
• Operate a POS system to create checks and close transactions.
• Adhere to department standards and keep a neat, organized environment.
• Attend and participate in all required meetings.

Skills

Attendance & punctuality

Courteous communication

Cash handling

Reading & writing

Basic math

Clerical tasks

Problem solving

Education

Alcohol Awareness card

Tools

POS system

Job description

Grand Sierra Resort in Reno, NV is seeking a guest service associate focused on cashiering and front-of-house duties. You will communicate with guests professionally, operate a POS, and ensure accurate billing and closing of transactions.

You will know hotel amenities and services, maintain neat surroundings, and work flexible shifts including holidays, nights, and weekends. This role requires attention to detail, basic math, and strong communication skills.