Cage Cashier & Guest Services Specialist

Grand Sierra Resort; Reno (NV); On-site; USD 30,000 - 42,000; Full time

Job summary

Grand Sierra Resort in Reno, NV seeks a Cashier Cage Representative to manage cashier and guest reward functions in a pleasant, efficient, and honest manner. You will handle cage window and chip bank transactions with accuracy and integrity.

The role requires adherence to Nevada Gaming Regulations, strong guest service, cash handling experience, and ability to work varied shifts. Training and gaming license eligibility are expected.

Qualifications

• 1 year of cash handling experience required.
• Ability to obtain/maintain a Gaming License.
• Flexibility to work all shifts, including holidays, nights and weekends.

Responsibilities

• Control and account for transactions for the cage window and chip bank.
• Balance and transfer cash, chips, and checks between cage and departments.
• Enter guest transactions into the company computer system accurately.
• Prepare paperwork and balance sheets in line with internal controls.
• Maintain compliance with Nevada Gaming Regulations and GSR policies.
• Provide courteous, professional guest service in all interactions.

Skills

Cash handling

Guest service

Regulatory knowledge

Teamwork

Communication

Shift flexibility

Education

1 year cash handling experience

Casino cage cashier experience (6 mos)

Job description

Grand Sierra Resort in Reno, NV seeks a Cashier Cage Representative to manage cashier and guest reward functions in a pleasant, efficient, and honest manner. You will handle cage window and chip bank transactions with accuracy and integrity.

The role requires adherence to Nevada Gaming Regulations, strong guest service, cash handling experience, and ability to work varied shifts. Training and gaming license eligibility are expected.