Driver Success & Fleet Operations Lead

Western Express, Inc.; Richmond (VA); On-site; USD 60,000 - 90,000; Full time

Job summary

Western Express, Inc. seeks a dynamic Transportation Sales/Operations Manager to lead driver communications and ensure on-time freight delivery from Richmond-area offices.

You will collaborate across departments, mentor drivers, uphold DOT safety standards, and drive performance in a fast-paced environment. The role emphasizes leadership, problem-solving, and a refuse-to-lose mindset.

Qualifications

• Relevant sales or management experience in the transportation industry.
• Demonstrated track record of achievement and success, with the ability to lead by example.
• Strong problem-solving skills and the ability to think creatively to overcome challenges.
• Excellent prioritization skills and ability to thrive in a fast-paced environment.
• Competitive mindset and a drive to succeed.
• Refuse-to-lose mentality with a commitment to excellence.

Responsibilities

• Communicate daily with your team of drivers to ensure efficient operations.
• Ensure on-time delivery for all freight shipments.
• Collaborate with other departments to meet companywide initiatives and objectives.
• Develop strong relationships with drivers, serving as their main point of contact for any issues they experience on the road, and supporting their professional growth within the organization.
• Communicate safety expectations to drivers to ensure compliance with DOT regulations.
• Track freight to confirm timely delivery within allotted timeframes.

Skills

Sales/Management

Leadership

Problem solving

Prioritization

Competitive mindset

Resilience

Job description

Western Express, Inc. seeks a dynamic Transportation Sales/Operations Manager to lead driver communications and ensure on-time freight delivery from Richmond-area offices.

You will collaborate across departments, mentor drivers, uphold DOT safety standards, and drive performance in a fast-paced environment. The role emphasizes leadership, problem-solving, and a refuse-to-lose mindset.