Driver Success & Operations Manager

Venture Logistics, LLC; Sanford (NC); On-site; USD 50,000 - 75,000; Full time

Benefits offered by this job

Competitive Pay

401K with company match

Job summary

Venture Logistics, LLC is seeking a Driver Manager to act as the primary liaison between the company and its drivers. You will ensure operational efficiency, driver satisfaction, and compliance with company policy to achieve enterprise goals.

You will oversee driver performance, safety, and productivity, working with planners and CSRs to optimize routes and load assignments while coaching drivers and maintaining accurate records.

Qualifications

• Requires a High School Diploma or equivalent and 1+ year in transportation/logistics.
• Strong leadership and communication skills with ability to coach drivers and manage performance.
• Knowledge of DOT/FMCSA regulations and safety protocols is preferred.

Responsibilities

• Build strong relationships with assigned drivers and understand their goals.
• Monitor driver performance metrics including miles, MPG, on-time delivery, and safety compliance.
• Provide coaching and performance feedback; initiate disciplinary actions when necessary.
• Ensure drivers have clear weekly plans and load assignments for productivity.
• Maintain accurate documentation of employee interactions per HR policy.
• Collaborate with Planners, CSRs, and Load Planners for load optimization.
• Proactively communicate delays and service issues to stakeholders.
• Monitor ETAs, driver status, and trip alerts in real time.
• Ensure DOT regulations and safety protocols are followed.
• Support onboarding of new drivers and orientation.

Skills

Leadership

Communication

DOT knowledge

Performance management

Team collaboration

Education

Associates or Bachelor's in Logistics or related

High School Diploma

Tools

TMW Office Suite

ELD systems

Microsoft Office

Job description

Venture Logistics, LLC is seeking a Driver Manager to act as the primary liaison between the company and its drivers. You will ensure operational efficiency, driver satisfaction, and compliance with company policy to achieve enterprise goals.

You will oversee driver performance, safety, and productivity, working with planners and CSRs to optimize routes and load assignments while coaching drivers and maintaining accurate records.