Driver Recruiting & Onboarding Coordinator

Landstar System Holdings, Inc.; Jacksonville (FL); On-site; USD 27,000 - 29,000; Full time

Job summary

Landstar System, Inc. is seeking a recruiting-oriented contact center specialist to connect with prospective Owner Operators (BCOs), explain leasing requirements, and guide candidates through the application process from initial interest to submission.

You will handle inbound and outbound calls, maintain records, and support recruitment goals, with opportunities to travel for industry events and truck shows as needed.

Qualifications

• High School Diploma or equivalent.
• Six months of call center, customer service, or an equivalent combination.
• Six months transportation and logistics experience.
• Six months of recruiting and/or sales experience.

Responsibilities

• Present the Landstar leasing opportunity in a clear and engaging manner that encourages prospective BCOs to move forward with the application process.
• Make timely follow-up calls to prospective BCOs to encourage completion and submission of applications, answer questions, and address concerns that may cause delays.
• Meet or exceed monthly departmental goals related to calls, leads, completed applications, and leads referred to the Qualification Center.
• Manage daily inbound calls, outbound follow-up calls, emails, administrative responsibilities, and special projects while maintaining department and individual schedules.
• Build positive relationships with prospective BCOs and provide a professional, helpful experience throughout the initial recruiting process.
• Participate in the coordination, setup, and representation of Landstar at transportation industry and truck shows, including occasional travel.
• Accurately document recruiting activities and maintain BCO records for future reference, follow-up, and reporting.
• Collaborate with teammates and management to identify opportunities to improve the recruiting process and candidate experience.

Skills

Communication skills

Phone etiquette

Customer service

Time management

Relationship building

Education

High School Diploma or equivalent

Tools

Microsoft Office Suite

Job description

Landstar System, Inc. is seeking a recruiting-oriented contact center specialist to connect with prospective Owner Operators (BCOs), explain leasing requirements, and guide candidates through the application process from initial interest to submission.

You will handle inbound and outbound calls, maintain records, and support recruitment goals, with opportunities to travel for industry events and truck shows as needed.