Driver Qualification Specialist — Compliance & Data

Lee TranServices, Inc.; Lufkin (TX); On-site; USD 32,000 - 42,000; Full time

Job summary

Lee TranServices, Inc. is seeking a Level I-III DQ Administrative Assistant in Texas. You will process driver qualification documents, generate reports, and support client services while ensuring deadlines are met.

The role requires high energy, strong communication, and proficiency in MS Office. You will collaborate with DQ Specialists and CSRs and handle multiple tasks in a fast-paced environment with confidentiality.

Qualifications

• High School Diploma or GED required.
• Ability to work in a fast-paced, high-stress, deadline-oriented environment.
• High energy, approachable disposition, team oriented, flexible and efficient.
• 1-3 years general office experience; 2+ years customer service preferred.
• Proficient in MS Office products (Word, Excel, Access, Outlook).
• Must have excellent memory, problem-solve, troubleshoot and think outside the box.
• Must be able to self-prioritize, organize, multi-task and pay close attention to details.
• Ability to work in an environment with non-structured routine.
• Strong written and verbal communication skills with tact and grammar.

Responsibilities

• Meeting DQ turnaround times for batches and update items.
• Process Driver Qualification documents into LTS systems.
• Process background investigation reports and upload into the system.
• Coordinate with DQ Specialist, DQ Supervisor, and CSRs to ensure tasks are completed.
• Back up for assigned buddy when they are out.
• Perform routine office duties (photocopying, faxing, data compilation).
• Ensure data quality in processed items.
• Provide information on reports to avoid client invoicing issues.
• Work on special projects as required.
• Notify Supervisor if deadlines may be missed.

Skills

Communication skills

Customer service

Multitasking

Problem-solving

Team oriented

Flexibility

Attention to detail

Education

High School Diploma or GED

Tools

MS Office (Word, Excel, Access, Outlook)

Job description

Lee TranServices, Inc. is seeking a Level I-III DQ Administrative Assistant in Texas. You will process driver qualification documents, generate reports, and support client services while ensuring deadlines are met.

The role requires high energy, strong communication, and proficiency in MS Office. You will collaborate with DQ Specialists and CSRs and handle multiple tasks in a fast-paced environment with confidentiality.