Driver Performance & Coverage Coordinator

Marten Transport, Ltd.; Monroe (GA); On-site; USD 40,000 - 60,000; Full time

Job summary

Marten Transport, Ltd. is seeking a driver's representative in Monroe, Georgia. This role involves managing driver performance and ensuring customer satisfaction through effective communication and support. You will act as a liaison between drivers and operations, managing various responsibilities including accounting for assigned trucks and overseeing service levels.

The ideal candidate will possess excellent communication skills and a bachelor's degree in a related field or applicable experience.

Responsibilities

• Serve as driver's representative in operations.
• Manage drivers performance in identified categories.
• Act as primary/secondary communication link to drivers.
• Ensure accountability for customer inquiries and service reporting.
• Communicate to driver regarding load information and performance.

Skills

Excellent verbal and written communication skills

Ability to handle a fast pace work environment

Ability to prioritize and handle multiple tasks simultaneously

Ability to isolate and solve problems efficiently

Education

Bachelor degree in business, logistics, marketing, or other related majors

Job description

Marten Transport, Ltd. is seeking a driver's representative in Monroe, Georgia. This role involves managing driver performance and ensuring customer satisfaction through effective communication and support. You will act as a liaison between drivers and operations, managing various responsibilities including accounting for assigned trucks and overseeing service levels.

The ideal candidate will possess excellent communication skills and a bachelor's degree in a related field or applicable experience.