Extended Coverage Dispatcher

Marten Transport; Town of Mondovi (WI); On-site; USD 50,000 - 70,000; Full time

Job summary

A leading transportation company in Wisconsin is seeking an Extended Coverage Dispatcher to manage drivers and maintain communication regarding loads. The position requires strong organizational skills and the ability to handle multiple tasks under pressure. Applicants should have a college degree in business or five years of experience in fleet management. This full-time role offers opportunities to ensure driver and customer satisfaction while managing a fleet efficiently.

Responsibilities

• Serve as the sole communication link to drivers for load information and company updates.
• Manage a fleet of tractors and drivers for optimal performance.
• Ensure on-time pickup and delivery performance and compliance with hours of service.

Skills

Strong oral and written communication skills

Strong organizational ability

Detail oriented

Ability to remain calm under pressure

Basic typing

Education

College degree in business or five years experience in fleet management

Job description

Join to apply for the Extended Coverage Dispatcher role at Marten Transport

Purpose Serve as driver's supervisor/representative in Operations. Manage drivers performance in identified categories and be primary communication link to drivers. Work to achieve optimum driver and customer satisfaction.

Responsibilities

• Sole communication link to driver, including, but not limited to, load information, advances, purchase orders, maintenance coordination, performance counseling and dissemination of general company news and information.
• Responsible for assigned fleet of tractors and drivers, including, but not limited to effective management for optimum performance in the following categories:
• On-time pickup and delivery performance..
• Out of route miles.
• Hours of service compliance.
• Driver availability.
• Accommodation of special routing needs.
• Cost control.
• Insure that each driver has an adequate understanding of all details of customer and company expectations on each load at the point of dispatch.
• Daily accounting of all assigned trucks and drivers.
• Other duties as assigned by authorized personnel.

Relationships

Daily interaction with drivers, other operations staff and management via qualcomm, telephone and in person.

Abilities/Skills Required

Strong oral and written communication skills, strong organizational ability, detail oriented, ability to remain calm under pressure, handle multiple and varied tasks, basic typing.

Physical Requirements

Ability to sit for extended periods of time. Reasonable manual dexterity.

Education/Training Required

College degree in business or five years experience in fleet management.

Seniority level

Mid-Senior level

Employment type

Full-time

Job function

Strategy/Planning and Information Technology
Truck Transportation