Driver Manager – Final-Mile Ops & Coaching (White-Glove)

Home Depot; Hamilton (OH); On-site; USD 70,000 - 80,000; Full time

Job summary

Temco Logistics, a proud subsidiary of The Home Depot, seeks a Driver Manager to lead final-mile operations, coach drivers, ensure DOT safety compliance, and uphold brand standards in a white-glove delivery environment for Home Appliance Installation.

The role emphasizes proactive engagement, scheduling, payroll review, and route optimization, with a 4am start and 10–12 hour shifts Monday through Saturday. Equal opportunity employer.

Qualifications

• Must have Home Appliance Installation or mechanical aptitude and ability to learn the installation process.
• Knowledge of Routing, Scheduling, DOT & Safety Compliance.
• Hands-on leadership; capable of covering absences or busy seasons.

Responsibilities

• Monitor on-road operations and support drivers with calls, exceptions, and issue resolution
• Prepare manifests, review routing for optimization and DOT compliance, and coordinate changes with the MDO team
• Train and onboard new customer service staff
• Build office and driver schedules and ensure hours adherence
• Review payroll accuracy and partner with Driver Managers on route adjustments
• Manage check-in compliance and daily exception processing (MARS, reschedules, cancellations)
• Order office supplies and maintain proper staging of product and paperwork
• Support inbound/outbound processes in 3PL locations
• Investigate freight and Sedgewick claims
• Assess waste/recycling operations and recommend improvements
• Lead and support drivers daily to ensure readiness and success
• Monitor performance metrics and coach for improvement
• Oversee DOT compliance and safety standards for drivers and equipment
• Conduct on-road observations and Safe Work Habits Assessments
• Partner with operations to optimize routes and maintain fairness
• Drive a culture of professionalism and customer satisfaction.

Skills

Home Appliance Installation

Transportation Operations

Leadership

Job description

Temco Logistics, a proud subsidiary of The Home Depot, seeks a Driver Manager to lead final-mile operations, coach drivers, ensure DOT safety compliance, and uphold brand standards in a white-glove delivery environment for Home Appliance Installation.

The role emphasizes proactive engagement, scheduling, payroll review, and route optimization, with a 4am start and 10–12 hour shifts Monday through Saturday. Equal opportunity employer.