Driver Orientation & Onboarding Specialist

Socket.dev; Markham (IL); On-site; USD 22,000 - 29,000; Full time

Benefits offered by this job

Medical, Dental, and Vision

Basic/Supplemental Life

Accidental Death/Dismemberment

Health Savings Accounts

Flexible Savings Accounts

Company Paid Holidays

Paid Time Off

401k with Employer Matching

Employee Stock Purchase Plan

Paid Parental Leave

Short Term Incentive Program

Employee Assistance Program

Pet Insurance

Job summary

U.S. Xpress, Chicago terminal, is seeking an Orientation Specialist to support Driver Experience, Driver Development, Driver Qualification, and HR teams in onboarding drivers across multiple terminals.

You will handle orientation documents and ensure DOT-compliant processing for a smooth hiring flow. The role requires high school diploma or GED, strong organizational and communication skills, and familiarity with Excel, Paperless System, and AS 400.

Qualifications

• DOT knowledge of driver requirements preferred
• Good organization and communication skills required
• Knowledge of Excel, Paperless System, and AS 400 preferred

Responsibilities

• Efficiently and effectively process drivers attending orientation.
• Drivers must be processed through Department of Transportation (DOT) regulations and U.S.Xpress policy to ensure a quick and effective hiring process.
• Verify and scan all information on driver’s licenses, permanent residence cards, and social security cards.
• Clip all documents to driver files.
• Assist Medical, PST, and EFA technicians on site by coordinating information to drivers.
• Assist drivers with correcting information on paperless applications and orientation documentation and resubmitting the applications for verification.
• Assist Onboarding Compliance Specialists in obtaining additional safety documentation and information on driver applications.
• Assist Human Resources and driver by reviewing tax forms, W-4, HR audits, and I-9.
• Complete and review all other driver documentation in orientation.
• Review Driver Medical Cards and Physicals and organize for driver to carry in the truck.
• Travel and provide remote assistance to other terminals, as needed, to support personnel shortages.
• Provide support for driver on-boarding activities that occur during non-traditional workdays/hours.
• Communicate orientation schedules and anticipated driver volumes to our third-party providers who play a role in the on-site orientation process (i.e.: DOT physicals, drug testing, physical standards testing, EFA, etc.).
• Responsible for addressing questions about drivers going through pending qualification or disqualification processes.
• Communicate travel arrangements for drivers who are disqualified and/or are hired from pending qualification status.
• Assist walk-in applicants and return-to-work employees.
• Performs other duties as assigned.

Skills

DOT knowledge

Organizational skills

Communication

Excel

Paperless System

AS 400

Education

High school diploma or GED

College preferred

Tools

AS 400

Scanner

Copy machine

E-file software

Job description

U.S. Xpress, Chicago terminal, is seeking an Orientation Specialist to support Driver Experience, Driver Development, Driver Qualification, and HR teams in onboarding drivers across multiple terminals.

You will handle orientation documents and ensure DOT-compliant processing for a smooth hiring flow. The role requires high school diploma or GED, strong organizational and communication skills, and familiarity with Excel, Paperless System, and AS 400.