Driver Operations & Service Coordinator

marten; Monroe (GA); On-site; USD 42,000 - 60,000; Full time

Job summary

Marten is seeking a Driver Representative to serve as the primary link between drivers and operations. The role focuses on managing driver performance, communicating load details, and backing up the customer service manager to ensure reliable service in the Monroe region.

Responsibilities include daily fleet oversight, load coordination, tuition for driver development, and maintaining high service levels for customers. Bachelor's degree in business/logistics or related experience is preferred.

Qualifications

• Excellent verbal and written communication skills.
• Ability to thrive in a fast-paced environment.
• Ability to prioritize and manage multiple tasks simultaneously.
• Strong problem-solving abilities.

Responsibilities

• Communicate load information, advances, purchase orders, maintenance coordination, and company news to drivers.
• Assist or manage fleet performance in key areas to optimize driver and customer satisfaction.
• Ensure drivers understand load details and customer expectations at dispatch.
• Record daily activities and load details for assigned area.
• Act as a backup to the customer service manager as needed.

Skills

Verbal communication

Written communication

Prioritization

Problem solving

Education

Bachelor's degree in business/logistics/marketing or related field

Job description

Marten is seeking a Driver Representative to serve as the primary link between drivers and operations. The role focuses on managing driver performance, communicating load details, and backing up the customer service manager to ensure reliable service in the Monroe region.

Responsibilities include daily fleet oversight, load coordination, tuition for driver development, and maintaining high service levels for customers. Bachelor's degree in business/logistics or related experience is preferred.