Driver Liaison & Logistics Coordinator

marten; Beloit (WI); On-site; USD 42,000 - 64,000; Full time

Job summary

Marten in Beloit, Wisconsin is seeking a Customer Service/Operations Coordinator to serve as driver's representative, manage driver performance, and act as a reliable liaison between drivers, customers, and regional management.

You will oversee load information, scheduling, and reporting, with responsibilities including daily trucking coordination, ensuring on-time pickups and deliveries, and training junior staff as needed. A Bachelor's degree or related experience is preferred.

Qualifications

• Bachelor's degree or related experience in business/logistics.
• Strong communication skills and written/verbal fluency.
• Experience in customer service or logistics preferred.

Responsibilities

• Serve as driver's representative and communicate load information and orders.
• Assist and/or manage fleet performance for on-time delivery and cost control.
• Ensure drivers understand customer and company expectations on loads.
• Record details of loads booked and daily truck activities.
• Act as substitute for customer service manager as needed.
• Supervise trailer pools and secure loading/unloading appointments.
• Communicate problems to regional or customer service managers.
• Train customer service associates and delegate duties.

Skills

Communication skills

Multitasking

Problem solving

Fast-paced environment

Education

Bachelor's degree in business/logistics/marketing

Job description

Marten in Beloit, Wisconsin is seeking a Customer Service/Operations Coordinator to serve as driver's representative, manage driver performance, and act as a reliable liaison between drivers, customers, and regional management.

You will oversee load information, scheduling, and reporting, with responsibilities including daily trucking coordination, ensuring on-time pickups and deliveries, and training junior staff as needed. A Bachelor's degree or related experience is preferred.