Driver Operations & Safety Manager

URS Group; Phoenix (AZ); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Health insurance

401(k) with company match

PTO

6 paid holidays

Telehealth

Employee assistance program

Zero-dollar medical plan

Job summary

United Road is seeking a Driver Manager in Phoenix, AZ to lead a fleet of drivers and ICs, ensuring on-time performance, safety, and service quality.

You will set performance expectations, conduct reviews, and collaborate with HR and Safety to address issues, maintain regulatory compliance, and drive continuous improvement across operations.

You will mentor drivers on tools like Pedigree and Magnus Driver App, manage schedules and payroll, and coordinate with load planners to optimize utilization.

Qualifications

• Bachelor's degree in a work-related discipline/field from an accredited college or appropriate work experience is preferred.
• A minimum of two (2) years of progressively responsible and directly related work experience.
• Must exhibit a passion for workforce development.
• Experience working in the trucking sector is a plus.
• Demonstrated ability to effectively manage time, interpersonal relationships, resources, and information.
• Excellent reading comprehension, oral and written communication skills required.
• Ability to maintain confidential information.
• Attention to detail.
• Ability to work as part of a team as well as independently with minimal supervision.
• Develop and maintain effective working relationships with co-workers.
• Strong skills with Excel, & MS Office Suite required.

Responsibilities

• Manage driver performance by setting expectations, conducting regular reviews and implementing corrective action processes.
• Accountable for the safety and regulatory performance of their drivers and implementation and execution of corrective actions plans for all drivers below goal.
• Responsible for problem resolution with assigned drivers.
• Accountable for driver retention.
• Trains and Mentors drivers to ensure success in areas such as proper use of tools and systems.
• Tracks and manages assigned drivers' schedules, including planned time off, holiday pay compliance, and vacations.
• Resolves driver payroll discrepancies, including authorizing additional accessorial and hourly pay when appropriate.
• Manages driver utilization to ensure their drivers achieve targeted utilization levels; works with load planners to improve driver productivity.
• Responsible for driver execution of assigned work.
• Enforces understanding and compliance with all Company policies and procedures, including the United Road Core Values.
• Contributes to an atmosphere of trust and teamwork that values contributions of all employees in support of a high performance culture.
• Supports load planning in the areas of re-planning and recovery of loads.
• Works until driver issues are resolved for the day and/or a proper hand off has been made.
• Monitors deliveries and pickups for service failures and proactively alerts load planning and/or customer service of any loads in jeopardy of failure.

Skills

People management

Communication

Team collaboration

Attention to detail

Workforce development

Education

Bachelor's degree or equivalent

Tools

Excel

MS Office Suite

Job description

United Road is seeking a Driver Manager in Phoenix, AZ to lead a fleet of drivers and ICs, ensuring on-time performance, safety, and service quality.

You will set performance expectations, conduct reviews, and collaborate with HR and Safety to address issues, maintain regulatory compliance, and drive continuous improvement across operations.

You will mentor drivers on tools like Pedigree and Magnus Driver App, manage schedules and payroll, and coordinate with load planners to optimize utilization.