Driver Operations Manager

Socket.dev; Oakland (CA); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Medical Insurance

401(k) Plan

Paid Time Off

Company Holidays

Job summary

Heniff is seeking an experienced Dispatch Supervisor to assign jobs and optimize driver operations, ensuring safe, compliant work under DOT and OSHA rules.

You will develop professional relationships with drivers, coordinate with customers to maintain high service levels, review dispatch sheets, schedule loads, and monitor Hours of Service. A degree and 5+ years in related work are required; experience with TMW and PeopleNet is a plus.

Qualifications

• Associate’s Degree or equivalent work experience.
• Proficiency with Microsoft Word, Outlook, Excel, etc.
• Minimum 5 years of related experience.
• Familiarity with DOT and OSHA regulations.
• Some travel to corporate office and other locations.
• Willingness to work a flexible schedule.
• Valid driver’s license and ability to meet company driving requirements.

Responsibilities

• Develop and maintain professional relationships with drivers to ensure their needs are being met.
• Communicate in a timely and effective manner with customers to ensure a high level of service.
• Maximize driver availability to fully utilize equipment in order to provide maximum revenue and profitability.
• Review dispatch sheet and driver assignments to ensure all loads are dispatched.
• Review all orders and process and/or distribute according to terminal procedure.
• Ensure timely and efficient movement of loaded trucks carrying various products.
• Schedule loads and assign qualified drivers.
• Enter load information into TMW system and prepare Delivery Receipts for each load.
• Provide documentation and communicate to drivers all pertinent information for scheduled load(s).
• Initiate and maintain customer specifications.
• Safety Data Sheets (SDS) for products hauled.
• Review driver's Hours of Service Logs for available hours, and update hours in the computer as required.
• Update and/or forward reports as directed by terminal management.
• Perform all other duties as specified by the terminal or corporate management.
• Incorporate measures to prevent waste and lost time.
• Effectively address concerns from employees and customers.
• Ensure compliance with safety rules, including OSHA and DOT.
• Enforce and practice all safety rules of the Company and all government agencies.
• Understand and follow established policies and procedures in emergency situations.
• Other duties as assigned.

Skills

Organizational skills

Administrative skills

Analytical skills

Communication skills

Customer service

Flexibility

Reliability

Problem solving

Time management

English proficiency

Education

Associate’s Degree or equivalent

Tools

Microsoft Word

Microsoft Excel

Outlook

TMW

PeopleNet

Job description

Heniff is seeking an experienced Dispatch Supervisor to assign jobs and optimize driver operations, ensuring safe, compliant work under DOT and OSHA rules.

You will develop professional relationships with drivers, coordinate with customers to maintain high service levels, review dispatch sheets, schedule loads, and monitor Hours of Service. A degree and 5+ years in related work are required; experience with TMW and PeopleNet is a plus.