Driver Operations & Safety Manager

Temco-Logistics; Hatfield Township (PA); On-site; USD 80,000 - 85,000; Full time

Job summary

Temco Logistics is seeking a Driver Manager in Hatfield, PA to lead and coach drivers, ensure DOT compliance, and optimize routes in a white-glove delivery environment for Home Appliance Installation.

The role emphasizes safety, customer service, and maintaining Temco’s brand standards while working onsite. A strong focus on operations, scheduling, and payroll accuracy supports the final mile team.

Qualifications

• Home Appliance Installation or mechanical aptitude who can learn the home appliance installation process.
• Transportation Operations knowledge (Routing, Scheduling, DOT & Safety Compliance)
• Strong leadership and coaching skills.
• Knowledge of DOT regulations and safety compliance.
• Ability to train and onboard drivers effectively.

Responsibilities

• Monitor on-road operations and support drivers with calls, exceptions, and issue resolution
• Prepare manifests, review routing for optimization and DOT compliance, and coordinate changes with the MDO team
• Train and onboard new customer service staff
• Build office and driver schedules and ensure hours adherence
• Review payroll accuracy and partner with Driver Managers on route adjustments
• Manage check-in compliance and daily exception processing (MARS, reschedules, cancellations)
• Order office supplies and maintain proper staging of product and paperwork
• Support inbound/outbound processes in 3PL locations
• Investigate freight and Sedgewick claims
• Assess waste/recycling operations and recommend improvements
• Lead and support drivers daily to ensure readiness and success.
• Monitor performance metrics and coach for improvement.
• Oversee DOT compliance and safety standards for drivers and equipment.
• Conduct on-road observations and Safe Work Habits Assessments.
• Partner with operations to optimize routes and maintain fairness.
• Drive a culture of professionalism and customer satisfaction.

Skills

Home Appliance Installation

Mechanical Aptitude

Routing Knowledge

Scheduling Knowledge

DOT & Safety Compliance

Job description

Temco Logistics is seeking a Driver Manager in Hatfield, PA to lead and coach drivers, ensure DOT compliance, and optimize routes in a white-glove delivery environment for Home Appliance Installation.

The role emphasizes safety, customer service, and maintaining Temco’s brand standards while working onsite. A strong focus on operations, scheduling, and payroll accuracy supports the final mile team.