Driver Operations & Dispatch Lead

Action Environmental; Pendergrass (GA); On-site; USD 45,000 - 65,000; Full time

Job summary

Action Resources in the United States is seeking a Dispatcher to grow and manage a profitable transportation operation. You will coordinate loads, work with dispatchers and Terminal Managers, and focus on productivity and efficiency of the fleet.

You will support drivers across markets, emphasize safety and service, and contribute to ongoing process improvements while fostering teamwork and strong customer relationships.

Qualifications

• Bachelor's degree or equivalent in transportation field (preferred).
• Experience in the transportation field is preferred.
• Familiar with Transportation Management Software (TMW, McLeod).
• Experience using Microsoft Office suite; strong communication skills.

Responsibilities

• Focus on Operations: Safety, Service, Revenue, Assets and Costs.
• Support quality and safety improvement efforts.
• Interact with customers internal and external to ensure quality service.
• Promote teamwork and a positive work atmosphere.
• Understand and support change in processes, structure and business modeling.
• Involved with recruiting and hiring drivers; treat drivers fairly.
• Coordinate daily terminal activities: order acceptance, data entry, asset management, scheduling.
• Handle escalations and time-critical issues; act as first point of contact.
• Identify process breakdowns and develop improvement plans with partners.
• Pursue self-development and learn details for future roles.
• Duties assigned by Terminal Manager.

Skills

Written communication

Analytical skills

Team leadership

Coaching

Supervision

Negotiation

Education

Bachelor's degree or equivalent in transportation field

Tools

TMW

McLeod

Microsoft Office

Job description

Action Resources in the United States is seeking a Dispatcher to grow and manage a profitable transportation operation. You will coordinate loads, work with dispatchers and Terminal Managers, and focus on productivity and efficiency of the fleet.

You will support drivers across markets, emphasize safety and service, and contribute to ongoing process improvements while fostering teamwork and strong customer relationships.