Driver Licensing Support Specialist

Commonwealth of Pennsylvania; Norristown (Montgomery County); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Dental insurance

Vision insurance

Parental leave

Vacation time

Paid time off

Paid holidays

Sick time

Retirement plan

Job summary

Commonwealth of Pennsylvania in Norristown is seeking a Driver License Examiner Assistant to support driver licensing operations. The role involves face-to-face customer service, identification review, and processing of licensing applications and tests.

This is a full-time position with a stable schedule and opportunities to learn essential skills. The position requires interacting with the public, performing knowledge tests and vision screenings, and ensuring accurate data entry in online

Qualifications

• One year of experience obtaining, evaluating, and providing information to the public.

Responsibilities

• Greet customers, verify identification documents, and provide needed forms and information.
• Give standardized knowledge tests and conduct vision screenings using approved equipment.
• Record customer applications and test results accurately in online systems.
• Explain licensing requirements for various products, including REAL ID, commercial licenses, and motorcycle credentials.
• Produce letters, apply fee waiver codes correctly, and follow customer service policies.
• Ensure proper handling of identity verification forms for non-native born and non-United States citizens.

Skills

Customer service

Data entry

Licensing procedures

Job description

Commonwealth of Pennsylvania in Norristown is seeking a Driver License Examiner Assistant to support driver licensing operations. The role involves face-to-face customer service, identification review, and processing of licensing applications and tests.

This is a full-time position with a stable schedule and opportunities to learn essential skills. The position requires interacting with the public, performing knowledge tests and vision screenings, and ensuring accurate data entry in online