Permitting & Customer Service Specialist

Gfoat; Baytown (TX); Hybrid; USD 36,000 - 55,000; Full time

Job summary

The City of Baytown is seeking a Permit Specialist to manage permit applications, issue permits, and coordinate inspections across departments. You will provide professional customer service to residents and businesses while maintaining accurate records and ensuring compliance.

This role requires a high school diploma (GED acceptable) and at least two years of customer service or general office experience. Bilingual English/Spanish is preferred.

Qualifications

• High School Diploma or GED equivalent.
• Two years of customer service or general office experience, or an equivalent combination.

Responsibilities

• Issues and maintains permits; assists with permit applications and payments.
• Coordinates inspections and communicates with internal departments and the public.
• Maintains records, prepares reports and correspondence, and processes Certificates of Occupancy.
• Performs data entry, balances daily deposits, and ensures compliance with policies.

Skills

Customer service

Office administration

Multitasking

Communication

Education

High School Diploma

GED

Job description

The City of Baytown is seeking a Permit Specialist to manage permit applications, issue permits, and coordinate inspections across departments. You will provide professional customer service to residents and businesses while maintaining accurate records and ensuring compliance.

This role requires a high school diploma (GED acceptable) and at least two years of customer service or general office experience. Bilingual English/Spanish is preferred.