Driver Licensing Field Operations Specialist

Texas A&M International; Lake Worth (TX); Vor Ort; USD 36.000 - 54.000; Vollzeit

Zusammenfassung

The Texas Department of Public Safety, Lake Worth office, is seeking a License Specialist, Field Operations, to perform moderately complex licensing and permitting work. You will review applications, collect fees, and provide information on licensing procedures to the public.

As part of the Driver License Division, you will administer tests, ensure compliance with policies and statutes, and may work weekend or extended hours as required. A valid Texas driver license is required.

Qualifikationen

• High school diploma or equivalent.
• At least 1 year of general office, clerical, or customer service experience.
• Valid driver license; must obtain Texas license if moving to TX.
• CCKE certification must be obtained within 45 days of hire.
• Knowledge of Texas DPS regulations and applicable codes is preferred.

Aufgaben

• Meet and greet the general public and assist with license/ID questions.
• Review, process, and renew license and permit applications.
• Explain licensing requirements and applicable policies to applicants.
• Administer written and visual tests as required and manage testing duties.
• Input applications and payments into computer systems; ensure accuracy.
• Provide information and testimony in proceedings as needed.
• Coordinate travel to other offices for training or testing.
• Attend to safety and confidentiality in handling sensitive information.

Kenntnisse

Public interaction

Licensing knowledge

Organization & prioritization

Communication

Ausbildung

High school diploma or equivalent

Tools

CAPPS

SharePoint

Microsoft Office

Jobbeschreibung

The Texas Department of Public Safety, Lake Worth office, is seeking a License Specialist, Field Operations, to perform moderately complex licensing and permitting work. You will review applications, collect fees, and provide information on licensing procedures to the public.

As part of the Driver License Division, you will administer tests, ensure compliance with policies and statutes, and may work weekend or extended hours as required. A valid Texas driver license is required.