Driver License & Permit Specialist — Field Operations

Texas A&M International; Sulphur Springs (TX); On-site; USD 38,000 - 48,000; Full time

Job summary

Texas Department of Public Safety - Driver License Division is seeking a License Specialist, Field Ops for the Sulphur Springs office. The role involves processing license and permit applications, conducting tests, and guiding applicants through licensing procedures in a field operations setting.

Work hours may vary with shifts starting as early as 7:00 am and ending as late as 8:00 pm; weekend work may be required.

Qualifications

• Minimum education: high school diploma or equivalent.
• Proven general office or clerical experience preferred.
• Ability to communicate clearly with the public and colleagues.

Responsibilities

• Interact with the general public in a professional manner and answer questions about driver licenses.
• Review and process license and permit applications following state rules and procedures.
• Capture applicant data, fees, and required information into computer systems.
• Administer and score tests, where applicable, and schedule driving tests.
• Provide information about licensing requirements and department services.

Skills

Customer service

Office administration

Communication skills

Interpersonal skills

Safety awareness

Education

High School Diploma or GED

Tools

CAPPS

SharePoint

Microsoft Office

Job description

Texas Department of Public Safety - Driver License Division is seeking a License Specialist, Field Ops for the Sulphur Springs office. The role involves processing license and permit applications, conducting tests, and guiding applicants through licensing procedures in a field operations setting.

Work hours may vary with shifts starting as early as 7:00 am and ending as late as 8:00 pm; weekend work may be required.