Driver License Field Ops Specialist — Weekend/Extended Hours

Texas A&M International; Beaumont (TX); On-site; USD 45,000 - 60,000; Full time

Job summary

Texas Department of Public Safety (Beaumont DL Office) is seeking a License Specialist for Field Operations. The role involves processing license and permit applications, administering tests, and communicating licensing requirements to the public, with occasional weekend hours.

The position requires a valid Texas driver license, basic computer skills (CAPPS/SharePoint), and strong customer service abilities. Travel to other Driver License Offices may be required.

Qualifications

• Graduation from a standard senior high school or equivalent is required.
• Minimum of one year of general office or customer service experience.
• Valid driver license is required; Texas license within 30/90 days depending on move status.
• Working knowledge of TXDPS, State and Federal regulations; proficient with MS Office and CAPPS/SharePoint.

Responsibilities

• Meets and deals with the general public in a courteous manner; handles questions about licenses, IDs, laws, and Department services.
• Determines legal needs and requirements of license applicants and approves applications per regulations.
• Assists with testing and evaluating applicant driving capabilities and prepares related forms.
• Issues licenses and permits, collects fees, and handles receipts and photography of applicants.
• Administers written and road tests, interprets licensing requirements, and may travel to other offices as needed.

Skills

Customer service

Communication

Interpersonal skills

Organizational skills

Attention to detail

Education

High school diploma or equivalent

Tools

CAPPS

SharePoint

Microsoft Office

Job description

Texas Department of Public Safety (Beaumont DL Office) is seeking a License Specialist for Field Operations. The role involves processing license and permit applications, administering tests, and communicating licensing requirements to the public, with occasional weekend hours.

The position requires a valid Texas driver license, basic computer skills (CAPPS/SharePoint), and strong customer service abilities. Travel to other Driver License Offices may be required.