Driver Licensing Area Supervisor

State of South Dakota; Sioux Falls (SD); On-site; USD 48,000 - 64,000; Full time

Job summary

The State of South Dakota Department of Public Safety, Driver Licensing Program, seeks a Sioux Falls One Stop Supervisor. This full-time role oversees the largest exam station in the state, directing at least 10 staff, interviewing and selecting new hires, providing training, and handling performance reviews.

Ideal candidate has supervisory experience, strong planning skills, and the ability to train others.

Qualifications

• A high school diploma or equivalent is preferred.
• Experience leading or supervising a team.
• Strong planning and organizational skills.
• Ability to train and present information in public forums and employee training.

Responsibilities

• Oversee the largest exam station in the state.
• Direct the work of at least 10 employees; interview and select staff; provide training; address disciplinary issues; complete performance evaluations.
• Handle public contact, address customer complaints and conduct driver re-evaluation examinations.
• Prepare and deliver presentations/training in public forums and employee training.
• Occasional overnight travel within the state and travel to out-of-state conferences.

Skills

Leadership

Customer service

Teamwork

Public speaking

Planning and organizing

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

Pay Grade: H

Closing Date: 08/24/2026

The Department of Public Safety, Driver Licensing Program, is looking for a professional, adaptable, customer service-oriented individual to fill our Sioux Falls One Stop Supervisor position. This is a full-time, 40 hours per week position that oversees the largest exam station in the state. This includes directing the work of at least 10 employees, interviewing and selecting staff, providing training, addressing disciplinary issues, and completing performance evaluations.

This position has substantial contact with the public, addresses customer complaints and conducts driver re-evaluation examinations on drivers who may no longer be safe to drive. Preparation and delivery of presentations/training in public forums and employee training will be required. There will be occasional overnight travel within the state and travel to out-of-state conferences. Candidates should have previous leadership or supervisory experience, good planning and organization skills, and work well as part of a team.

For information on state employee benefits, please go to https://bhr.sd.gov/job-seekers/work-for-state-government/index.html.

This is a full-time position with the Department of Public Safety. For more information on the Department of Public Safety, please visit https://www.sd.gov/dps.

The Ideal Candidate Will Have

A high school diploma or equivalent is preferred.

Knowledge Of

• U.S. and international identification and licensing documents;
• federal and state commercial and non-commercial motor vehicle laws, rules, and regulations;
• department driver licensing policies and procedures;
• investigation techniques and common medical terminology;
• computer operations; and
• effective methods of supervision.

Skill To

• Operate a motor vehicle.

Ability To

• supervise employees in central and remote locations;
• establish and maintain effective working relationships with employees and the public;
• lift and carry 60 to 70 pounds of equipment;
• employ effective positive persuasion techniques to obtain desired outcomes;
• organize multiple activities and meet deadlines;
• be familiar with Microsoft Office suite;
• communicate information clearly and concisely;
• operate driver license processing equipment; and
• remain calm during stressful situations and react to emergencies quickly.

This position is eligible for Veterans’ Preference per ARSD 55:10:02:08.

Successful applicant(s) will be required to undergo a background investigation. An arrest/conviction record will not necessarily bar employment.

NCRC: If you possess a National Career Readiness Certificate, please submit the certificate with your application. For more information on how to acquire a National Career Readiness Certificate contact a South Dakota Department of Labor and Regulation Job Service Office. A certificate is not necessary to be considered.

The State of South Dakota does not sponsor work visas for new or existing employees. All persons hired will be required to verify identity and eligibility to work in the United States and complete an Employment Eligibility Verification, Form I-9. The State of South Dakota as an employer will be using E-Verify to complete employment eligibility verification upon hire.

The State of South Dakota offers $0 premium employee health insurance option plus eleven paid holidays, generous vacation and sick leave accrual, dental, vision, and other insurance options, and retirement benefits. You can view our benefits information here . This position is a member of Class A retirement under SDRS.

South Dakota Bureau of Human Resources and Administration

Telephone: [phone] Email: [e-mail]