Driver License Technician Trainee - Start Your Public Service Career

State of Colorado; Montrose (CO); On-site; USD 40,000 - 52,000; Full time

Job summary

The State of Colorado invites applications for a Driver License Technician Trainee at the Montrose Driver License Office. You will learn to issue Colorado documents, verify identities, and assist customers in a fast-paced setting.

As training progresses, you may promote to Technician II and contribute to compliance with state rules. A strong customer service mindset and accuracy are essential.

Qualifications

• 1 year of experience in a customer service role.
• College coursework in Business Administration, Accounting, Public Administration, Management, Information Technology, or similar field may substitute for the required experience on a year-for-year basis.
• Document your experience in detail as it will not be inferred from the application.

Responsibilities

• Interact with customers as the primary point of contact.
• Communicate with customers about their needs and eligibility.
• Assess source documents for acceptability and potential issues.
• Process driver license and ID documents and related requests.
• Administer testing and grade examinations for licenses and permits.
• Qualify applicants for licenses and IDs based on eligibility.
• Assess authenticity of documentation and verify data.
• Collect and account for money received and balance receipts.

Skills

Customer service

Communication

Cash handling

Data entry

Problem solving

Teamwork

Education

College coursework in business administration or similar

Job description

The State of Colorado invites applications for a Driver License Technician Trainee at the Montrose Driver License Office. You will learn to issue Colorado documents, verify identities, and assist customers in a fast-paced setting.

As training progresses, you may promote to Technician II and contribute to compliance with state rules. A strong customer service mindset and accuracy are essential.