Driver License Field Supervisor | Lead a Customer-Driven Team

State of Wyoming; Sheridan (WY); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Health, dental, and vision insurance

Paid vacation, sick leave, holidays

Retirement - Pension and 457(b)

Flexible schedules

Job summary

State of Wyoming, Department of Transportation, Sheridan, is seeking a Driver License Field Supervisor to lead a team of driver license examiners in delivering accurate, customer-focused service. The role oversees daily operations, ensures compliance with state and federal laws, and fosters a positive work environment, including travel to WYDOT locations as needed.

The position offers a $2,000 hiring bonus along with comprehensive benefits, paid time off, and retirement plans, emphasizing

Qualifications

• Bachelor's degree in Business or related field.
• 0-1 year of progressive work experience (Business) or 3-4 years with substitution.
• FBI background check and other screenings are required.

Responsibilities

• Supervise, train, and mentor driver license examiners.
• Manage scheduling, records, and reporting for the unit.
• Ensure compliance with state and federal laws and department rules.
• Provide outstanding customer service and resolve inquiries or issues.

Skills

Team Leadership

Customer Service

Communication

Interpersonal Skills

Conflict Resolution

Education

Bachelor's Degree (Business or related)

Tools

Driver License System (DLIS)

Job description

State of Wyoming, Department of Transportation, Sheridan, is seeking a Driver License Field Supervisor to lead a team of driver license examiners in delivering accurate, customer-focused service. The role oversees daily operations, ensures compliance with state and federal laws, and fosters a positive work environment, including travel to WYDOT locations as needed.

The position offers a $2,000 hiring bonus along with comprehensive benefits, paid time off, and retirement plans, emphasizing