Driver License Examiner I — DMV Customer Service Pro

State of North Carolina - Department of Transportation; North Carolina; On-site; USD 39,000 - 69,000; Full time

Job summary

State of North Carolina - Department of Transportation seeks a Program Coordinator I (S) for the Asheboro Driver License Office. This role supports Driver License operations within the Driver License Associates Program, with a salary range tied to NC08 and opportunities for progression after training.

The position requires strong customer service skills, ability to explain policies clearly, and experience working with diverse communities.

Qualifications

• Bachelor’s degree from an accredited institution or equivalent combination of education and experience.
• Experience explaining policy, procedure, or laws to educate customers or the public.
• Customer service experience with a diverse clientele.

Responsibilities

• Provide customer-focused DMV services in Asheboro Driver License Office.
• Assist with program coordination and driver license operations.
• Coordinate with staff to improve service delivery and office procedures.

Skills

Customer service

Communication

Interpersonal skills

Education

Bachelor's degree

Tools

Microsoft Office

Database programs

Job description

State of North Carolina - Department of Transportation seeks a Program Coordinator I (S) for the Asheboro Driver License Office. This role supports Driver License operations within the Driver License Associates Program, with a salary range tied to NC08 and opportunities for progression after training.

The position requires strong customer service skills, ability to explain policies clearly, and experience working with diverse communities.