Driver Dispatch Manager: Lead 30–50 Drivers & Loads

QQR; Cincinnati (OH); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Comprehensive benefits package

Health, dental and vision coverage

401(k) with company match 3%

Health and wellness discounts

Job summary

QQR Transport in Cincinnati, OH is seeking an experienced Driver Manager to dispatch a high-volume FTL fleet and own both driver relationships and load planning end-to-end. You will manage 30–50 drivers, optimize routes, monitor hours of service, and collaborate with freight brokers, operations, safety, and accounting to keep freight moving.

This role offers a competitive total compensation and benefits package, with opportunities to grow as QQR expands its operations.

Qualifications

• 2+ years of experience in dispatcher, driver manager, fleet manager, or load planner in FTL trucking/logistics.
• Strong working knowledge of FMCSA/DOT regulations.
• Familiarity with load boards (DAT, etc.) and other TMS software.
• Excellent communication, negotiation, and problem-solving skills.
• The ability to stay organized in a fast-paced, high-volume environment.
• Confidence managing a high call volume and email flow.

Responsibilities

• Make safety-conscious decisions that ensure compliance with all policies and procedures.
• Balance the needs of drivers, freight brokerage partners, and the business.
• Provide continuous, structured, and proactive performance management and coaching to drivers.
• Manage driver home time and schedules.
• Own load planning for your board: plan, assign, and coordinate FTL loads across regional and OTR lanes.
• Handle route planning and optimization to maximize equipment utilization and minimize empty miles.
• Track equipment, monitor driver hours of service, and keep pickups and deliveries on schedule.
• Build and maintain strong relationships with drivers and freight brokers.
• Negotiate freight rates and manage load profitability.
• Resolve on-road issues quickly and cost-consciously.
• Maintain dispatch logs, driver schedules, and compliance reporting.
• Work with freight brokerages on load bookings, rate confirmations, tracking updates, and issue resolution.
• Support Operations Manager with daily execution, reporting, and escalations.
• Collaborate with Operations, Safety, and Accounting to ensure cross-functional alignment.
• Collaborate with HR on driver hiring, onboarding, and retention.

Skills

Driver management

FMCSA/DOT regulations

Load boards

TMS software

Communication

High-volume environment

Negotiation

Tools

DAT

Other TMS

Job description

QQR Transport in Cincinnati, OH is seeking an experienced Driver Manager to dispatch a high-volume FTL fleet and own both driver relationships and load planning end-to-end. You will manage 30–50 drivers, optimize routes, monitor hours of service, and collaborate with freight brokers, operations, safety, and accounting to keep freight moving.

This role offers a competitive total compensation and benefits package, with opportunities to grow as QQR expands its operations.