Night Dispatch Specialist - Driver Support & Logistics

J.B. Hunt; Conover (NC); On-site; USD 42,000 - 56,000; Full time

Job summary

J.B. Hunt Transport, Inc. in Conover, NC is seeking a Night Dispatcher to oversee dispatch activities for company drivers and contracted carriers. You will monitor loads, coordinate pickups and deliveries, and resolve issues to maintain on-time performance.

This role requires proactive communication with internal teams and drivers, strong problem-solving skills, and a commitment to safety and efficiency in a fast-paced logistics environment.

Qualifications

• High School Diploma or GED with up to 1 year of transportation or related experience.
• Strong communication and multitasking abilities.
• Ability to work with diverse teams and adapt to changing priorities.
• Proven customer service orientation.

Responsibilities

• Monitor loads assigned to drivers, resolving issues affecting pickup or delivery times and communicating with customers.
• Maintain documentation of driver detention time for accurate pay.
• Support safety culture with daily messages and driver briefings according to DOT requirements.
• Coordinate with fleet maintenance teams to ensure vehicle readiness.
• Communicate professionally with internal and external drivers via phone and system messages.
• Assist teammates as needed to improve efficiency and driver engagement.

Skills

Communication skills

Customer service

Teamwork

Problem solving

Adaptability

Education

GED

High School Diploma

Job description

J.B. Hunt Transport, Inc. in Conover, NC is seeking a Night Dispatcher to oversee dispatch activities for company drivers and contracted carriers. You will monitor loads, coordinate pickups and deliveries, and resolve issues to maintain on-time performance.

This role requires proactive communication with internal teams and drivers, strong problem-solving skills, and a commitment to safety and efficiency in a fast-paced logistics environment.