Driver Compliance Admin

zTrip BHM; Birmingham (AL); On-site; USD 42,000 - 56,000; Full time

Job summary

zTrip BHM is seeking a Driver Compliance Admin to oversee driver documentation, credential tracking, onboarding administration, and record management. This role ensures drivers stay qualified and that company records remain accurate, supporting smooth transportation operations.

The position emphasizes accuracy, organization, and proactive communication with drivers and teams to maintain compliance and operational readiness.

Qualifications

• Experience in administrative support and records management.
• Strong organizational abilities and attention to detail.
• Excellent verbal and written communication; able to manage deadlines.

Responsibilities

• Maintain driver files and documentation in organized systems.
• Track licensing, certifications, and qualifications; monitor expirations.
• Assist onboarding and activation of drivers; coordinate orientations.
• Audit records for accuracy and compliance; support audits.

Skills

Organizational skills

Attention to detail

Record management

Communication skills

Administrative support

Databases & spreadsheets

Tools

MS Office

Excel

CRM systems

Job description

Driver Compliance Admin

Support Drivers. Maintain Compliance. Keep Operations Moving.

At zTrip, our drivers are the foundation of the exceptional transportation services we provide every day. Keeping our drivers qualified, documented, and ready to serve requires a dedicated team committed to accuracy, organization, and support.

We are seeking a highly organized and detail-focused Driver Compliance Admin to oversee driver documentation, credential tracking, onboarding administration, and record management. This role plays a critical part in ensuring driver qualifications remain current while supporting smooth and efficient transportation operations.

If you excel at managing records, coordinating processes, and supporting employees through attention to detail and excellent communication, we'd love to hear from you.

Position Overview

As the Driver Compliance Admin, you will manage driver qualification files, track licensing and credential requirements, support onboarding activities, and maintain accurate records throughout the driver lifecycle. Your work will help ensure drivers remain qualified, operational requirements are met, and company records are maintained with the highest level of accuracy.

Key Responsibilities of a Driver Compliance Admin:

Driver Records & Documentation Management

• Maintain complete, accurate, and organized driver personnel files.
• Process, review, and update driver records and documentation.
• Ensure electronic and physical files remain compliant and readily accessible.
• Manage document retention, storage, and archival processes.
• Maintain confidentiality of sensitive employee and driver information.
• Verify documentation meets company standards and operational requirements.

Credential & Qualification Tracking

• Monitor driver licenses, permits, certifications, and qualification requirements.
• Track expiration dates and renewal schedules.
• Proactively communicate upcoming deadlines to drivers.
• Follow up on missing, incomplete, or expired documentation.
• Assist with maintaining driver eligibility and operational readiness.
• Support compliance initiatives through accurate credential management.

Driver Support & Communication

• Serve as a primary point of contact for drivers regarding documentation and qualification requirements.
• Assist with paperwork, forms, and administrative processes.
• Provide guidance on policies, procedures, and documentation expectations.
• Communicate renewal requirements and important deadlines.
• Build positive relationships with drivers and operational teams.
• Resolve documentation discrepancies quickly and professionally.

Onboarding & Driver Activation

• Assist with onboarding newly hired drivers.
• Collect and review required applications, forms, and qualification documents.
• Coordinate orientations, appointments, and onboarding activities.
• Support activation processes to ensure drivers are prepared for service.
• Partner with recruiting and operations teams to improve onboarding efficiency.

Record Auditing & Quality Assurance

• Conduct regular reviews of driver files for accuracy and completeness.
• Identify and correct missing, outdated, or inaccurate information.
• Support internal audits and compliance reviews.
• Recommend improvements to administrative systems and recordkeeping procedures.
• Help maintain operational readiness through proactive file management.

Reporting & Administrative Support

• Maintain tracking systems, databases, and compliance logs.
• Generate reports related to credential status, onboarding progress, and qualification requirements.
• Monitor trends and identify opportunities for process improvements.
• Provide timely administrative updates and reporting to leadership.
• Support informed decision-making through accurate record management.

Qualifications for a Driver Compliance Admin:

Preferred Experience

• Experience in administrative support, records management, human resources, transportation operations, fleet services, compliance coordination, or a related field.
• Strong organizational and multitasking abilities.
• Exceptional attention to detail and commitment to accuracy.
• Excellent verbal and written communication skills.
• Ability to manage priorities and deadlines in a fast-paced environment.
• Strong analytical and problem-solving skills.
• Experience working with databases, spreadsheets, and record-management systems.
• Proficiency with Microsoft Office Suite and standard business software.
• Ability to maintain confidentiality and exercise sound judgment.

Core Competencies

• Compliance Coordination
• Credential Management
• Documentation & Recordkeeping
• Data Accuracy
• Organization & Time Management
• Administrative Support
• Driver Relations
• Communication Skills
• Attention to Detail
• Problem Solving
• Accountability
• Professionalism & Integrity

What Success Looks Like for a Driver Compliance Admin:

In this role, you will:

• Maintain complete and accurate driver records.
• Ensure all driver credentials and qualifications remain current.
• Support smooth onboarding and activation processes.
• Communicate effectively with drivers regarding documentation requirements.
• Improve administrative efficiency and record accuracy.
• Minimize operational disruptions related to missing or expired credentials.
• Foster a culture of accountability, compliance, and professionalism.
• Contribute to the overall success of transportation operations.

Why Join zTrip?

At zTrip, you'll play an important role behind the scenes, helping ensure our drivers have the documentation, qualifications, and support needed to succeed. Your organizational skills and attention to detail will directly contribute to operational efficiency, regulatory readiness, and the continued success of our transportation services.

This position is ideal for someone who enjoys managing processes, maintaining accurate records, and supporting a team through strong administrative coordination.

Maintain compliance. Support drivers. Keep operations moving.