Driver Administrator

zTrip BHM; Birmingham (AL); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Health insurance

401(k) match

Paid time off

Paid holidays

Mon-Fri schedule

Career advancement

Professional development

Supportive team

Operational excellence

Job summary

zTrip is seeking a detail-oriented Driver Administrator to manage driver files, documentation, onboarding, and credential tracking. You will ensure records are accurate, current, and compliant while supporting day-to-day administrative operations within a growing transportation company.

Responsibilities include audits, reporting, and acting as the main contact for drivers regarding documentation requirements.

Qualifications

• Experience in administration, records management, human resources, transportation, fleet operations, compliance support, or related field.
• Strong organizational and administrative skills.
• Excellent verbal and written communication skills.
• Ability to prioritize multiple tasks and deadlines.
• Experience working with databases, spreadsheets, and record management systems.
• Proficiency with Microsoft Office Suite and common business software.

Responsibilities

• Maintain complete and accurate driver files, electronic and physical.
• Process, verify, and update driver documentation.
• Monitor driver licenses, permits, certifications, and other credentials.
• Notify drivers of upcoming deadlines and documentation needs.
• Assist with onboarding paperwork and activation of new drivers.
• Conduct routine reviews of driver records to ensure accuracy and completeness.
• Generate reports related to driver qualifications, credential expirations, onboarding progress, and administrative activities.

Skills

Organizational skills

Administrative skills

Documentation management

Data analysis

Communication skills

Database experience

MS Excel

Microsoft Office

Tools

MS Office

Database software

Job description

Driver Administrator

Keep Drivers Qualified. Maintain Accurate Records. Support Operational Success.

At zTrip, our drivers are the key to delivering safe, reliable transportation services. Behind every successful driver is a strong administrative team ensuring qualifications, documentation, and compliance requirements are maintained accurately and efficiently.

We are seeking a highly organized and detail-oriented Driver Administrator to support driver onboarding, credential management, recordkeeping, and administrative processes. This role is essential to helping drivers remain qualified and ensuring operational records are accurate, complete, and up to date.

If you enjoy working with documentation, supporting employees, and keeping processes organized, this is an excellent opportunity to make a meaningful impact within a growing transportation company.

Benefits & Perks

• Medical, Dental, Vision, and Life Insurance
• 401(k) with Company Match
• Paid Time Off (PTO)
• Paid Holidays
• Monday-Friday Schedule
• Career Advancement Opportunities
• Professional Development Programs
• Supportive Team Environment
• Opportunity to Contribute to Operational Excellence

Position Overview

As a Driver Administrator, you will oversee driver files, manage documentation requirements, coordinate onboarding paperwork, monitor driver credentials, and provide administrative support throughout the driver lifecycle.

This position requires exceptional organizational skills, attention to detail, and the ability to manage multiple priorities while maintaining confidentiality and accuracy.

Key Responsibilities of a Driver Administrator:

Driver Records & Documentation

• Maintain complete and accurate driver files, both electronic and physical.
• Process, verify, and update driver documentation.
• Ensure all records remain organized, current, and easily accessible.
• Manage document retention and archiving procedures.
• Safeguard confidential employee and driver information.
• Verify documentation meets company policies and requirements.

Credential Tracking & Administration

• Monitor driver licenses, permits, certifications, and other required credentials.
• Track expiration dates and renewal requirements.
• Notify drivers of upcoming deadlines and documentation needs.
• Follow up on missing or incomplete paperwork.
• Assist with maintaining company standards and driver qualification requirements.
• Help ensure drivers remain eligible and ready for service.

Driver Support & Communication

• Serve as a point of contact for drivers regarding administrative and documentation requirements.
• Assist drivers with forms, paperwork, and qualification processes.
• Provide guidance regarding company documentation procedures.
• Communicate renewal requirements and important compliance deadlines.
• Build positive working relationships with drivers and operational teams.
• Resolve record and documentation discrepancies in a timely manner.

Onboarding Coordination

• Assist with onboarding new drivers and collecting required documentation.
• Coordinate application packets, qualification paperwork, and onboarding forms.
• Schedule appointments, orientations, and follow-up activities.
• Support activation and onboarding processes to ensure a smooth start for new drivers.
• Partner with recruiting and operations teams to streamline onboarding workflows.

Auditing & Quality Assurance

• Conduct routine reviews of driver records to ensure accuracy and completeness.
• Identify missing, outdated, or incorrect documentation.
• Assist with internal audits and quality control processes.
• Recommend improvements to administrative systems and recordkeeping practices.
• Support operational readiness through proactive record management.

Reporting & Data Management

• Maintain tracking logs, databases, and administrative reports.
• Generate reports related to driver qualifications, credential expirations, onboarding progress, and administrative activities.
• Monitor trends and identify opportunities for process improvement.
• Provide accurate reporting and administrative updates to leadership.
• Support organizational decision-making through reliable data management.

Qualifications of a Driver Administrator:

Preferred Experience

• Experience in administration, records management, human resources, transportation, fleet operations, compliance support, or a related field.
• Strong organizational and administrative skills.
• Exceptional attention to detail and accuracy.
• Excellent verbal and written communication skills.
• Ability to prioritize multiple tasks and deadlines.
• Strong problem-solving and analytical abilities.
• Experience working with databases, spreadsheets, and record management systems.
• Proficiency with Microsoft Office Suite and common business software.
• Ability to maintain confidentiality and handle sensitive information professionally.

Core Competencies

• Administrative Support
• Recordkeeping & Documentation Management
• Data Accuracy
• Organization & Time Management
• Driver Support
• Communication Skills
• Attention to Detail
• Process Coordination
• Problem Solving
• Confidentiality & Integrity
• Accountability
• Professionalism

What Success Looks Like for a Driver Administrator:

As a Driver Administrator, you will:

• Maintain accurate, organized, and up-to-date driver records.
• Ensure drivers remain current on required credentials and documentation.
• Support efficient onboarding and qualification processes.
• Communicate effectively with drivers regarding administrative requirements.
• Improve record accuracy and administrative efficiency.
• Minimize operational delays caused by missing or outdated documentation.
• Support a culture of accountability, professionalism, and operational excellence.
• Contribute to the overall success of transportation operations.

Why Join zTrip?

At zTrip, you'll play a vital behind-the-scenes role in supporting the drivers who keep our communities moving. Your attention to detail and administrative expertise will help ensure our workforce remains qualified, organized, and prepared to deliver outstanding transportation services.

This position is ideal for someone who enjoys organization, process management, and supporting operational success through accuracy and efficiency.