Driver Check-In & Returns Specialist

FHLB Des Moines; Boise (ID); Hybrid; USD 31,000 - 42,000; Full time

Job summary

Sysco Idaho in Boise, ID is seeking a Driver Check-in Associate to verify returns, count items, and document quantities and values for efficient processing. You will ensure receipts and invoices are accurate, track pallets and totes, and coordinate with Credit Services on any missed collections or credits.

The role requires a high school diploma and forklift/pallet jack experience; strong math, written and verbal communication, and attention to detail are essential.

Qualifications

• High school diploma or equivalent.
• At least 1 year of pallet jack and/or forklift experience.
• Ability to write routine reports and correspondence.
• Strong verbal and written communication skills; effective listening.
• Basic math skills and ability to work with numbers.

Responsibilities

• Check-in drivers who have completed their routes by verifying product returned, customers signed the invoice and possible missed deliveries; account for pallets, totes and other company property is returned.
• Identify missed collections and notify Credit Services.
• Ensure food safety protocols were followed on the return and coordinate with Food Safety personnel for issues.
• Assure all delivery exceptions are noted on the invoice and/or delivery exception report.
• Inspect returned products to determine restocking appropriateness or deciding if the customer warrants the credit.
• Decide and adjust as needed the appropriate reason code on invoice to provide efficient processing; code damaged or inferior products with the appropriate damage code and write the code on the damaged case.
• Separate and stage for return processing all products, and count the returned items to ensure quantities match the quantity written on the return sheet and invoices.
• List overage on the return sheet following the "available stock/warehouse location" report to re-enter the product into the inventory system as soon as possible.

Skills

Report writing

Public speaking

Listening skills

Basic math

Problem solving

Communication skills

Education

High school diploma

Job description

Sysco Idaho in Boise, ID is seeking a Driver Check-in Associate to verify returns, count items, and document quantities and values for efficient processing. You will ensure receipts and invoices are accurate, track pallets and totes, and coordinate with Credit Services on any missed collections or credits.

The role requires a high school diploma and forklift/pallet jack experience; strong math, written and verbal communication, and attention to detail are essential.