Driver Check-In & Returns Specialist

Sysco Northeast Rdc; Cincinnati (OH); On-site; USD 31,000 - 47,000; Full time

Job summary

Sysco Northeast Rdc in Cincinnati is seeking a Warehouse Return Clerk to check in drivers' completed routes, count returned items, and keep accurate records of quantity, type, and value. You will inspect returns for restocking eligibility and determine credits, while ensuring invoicing and safety procedures are followed.

Responsibilities include documenting exceptions, coordinating with Credit Services and Food Safety, and organizing returns for efficient processing.

Qualifications

• High school diploma or equivalent.
• 1 year forklift or pallet jack experience.
• Ability to write routine reports and correspondence.
• Effective verbal communication with teams and customers.
• Strong math skills and ability to work with different units.
• Proficient in reading, writing and speaking English.

Responsibilities

• Check-in drivers and verify returned product, invoices, and pallet/returnable items.
• Identify missed collections and notify Credit Services.
• Ensure food safety protocols followed on returns and coordinate with Food Safety.
• Note delivery exceptions on invoices or delivery exception reports.
• Inspect returned products for restocking or customer credits.
• Assign correct reason and damage codes on invoices and damaged cases.
• Separate and stage returns, count items to match return sheets.
• List overage on return sheets to re-enter stock in inventory.

Skills

Forklift experience

Report writing

Public speaking

Active listening

Math skills

Verbal communication

Written communication

English proficiency

Education

High school diploma

Job description

Sysco Northeast Rdc in Cincinnati is seeking a Warehouse Return Clerk to check in drivers' completed routes, count returned items, and keep accurate records of quantity, type, and value. You will inspect returns for restocking eligibility and determine credits, while ensuring invoicing and safety procedures are followed.

Responsibilities include documenting exceptions, coordinating with Credit Services and Food Safety, and organizing returns for efficient processing.