Driver Returns & Inventory Specialist

ISHE; Boise (ID); On-site; USD 34,000 - 42,000; Full time

Job summary

ISHE in Boise, Idaho is seeking a Returns Clerk to check in drivers, count returned materials, and maintain records of quantity, type, and value of items. You will inspect returns and apply correct codes for efficient processing.

The role requires attention to detail, ability to communicate with Credit Services and Food Safety personnel, and strong math and reporting skills. Previous pallet jack/forklift experience is a plus.

Qualifications

• High school degree or equivalent.
• 1 year of pallet jack and/or forklift experience.
• Ability to write routine reports and correspondence.
• Speak effectively before groups of customers or associates of an organization.
• Must have exemplary listening skills to facilitate effective two- way communication.
• Can add, subtract, multiply, and divide into all units of measure, using whole numbers, common fractions, and decimals.
• Solid problem-solving skills.
• Strong verbal and written communication skills.
• Must be able to read, write and speak English.

Responsibilities

• Check-in drivers who have completed their routes by verifying product returned, customers signed the invoice and possible missed deliveries; account for pallets, totes and other company property is returned.
• Identify missed collections and notify Credit Services.
• Ensure food safety protocols were followed on the return and coordinate with Food Safety personnel for issues.
• Assure all delivery exceptions are noted on the invoice and/or delivery exception report.
• Inspect returned products to determine restocking appropriateness or deciding if the customer warrants the credit.
• Decide and adjust as needed the appropriate reason code on invoice to provide efficient processing; code damaged or inferior products with the appropriate damage code and write the code on the damaged case.
• Separate and stage for return processing all products, and count the returned items to ensure quantities match the quantity written on the return sheet and invoices.
• List overage on the return sheet following the "available stock/warehouse location" report to re-enter the product into the inventory system as soon as possible.

Skills

Report writing

Public speaking

Active listening

Basic math

Problem solving

Verbal communication

Written communication

English literacy

Education

High school diploma or equivalent

Job description

ISHE in Boise, Idaho is seeking a Returns Clerk to check in drivers, count returned materials, and maintain records of quantity, type, and value of items. You will inspect returns and apply correct codes for efficient processing.

The role requires attention to detail, ability to communicate with Credit Services and Food Safety personnel, and strong math and reporting skills. Previous pallet jack/forklift experience is a plus.