Drive-Thru Shift Manager & Ops Leader

Sonic Corp.; Winder (GA); On-site; USD 19,000 - 30,000; Full time

Job summary

Sonic Corp. in Georgia is seeking an Assistant Manager to lead drive-in operations during shifts, supervising staff and ensuring guest satisfaction. The role requires managing staffing, opening/closing duties, and adherence to policies and safety standards.

The ideal candidate has restaurant or retail management experience, working knowledge of labor laws, and strong communication, leadership, and problem-solving skills. This position may involve varied shifts, weekends, and holidays.

Qualifications

• Experience managing a restaurant shift without supervision.
• Knowledge of federal, state, and local labor and employment laws.
• Knowledge of health and safety laws and regulations.
• Basic computer, math, and reading skills.
• Effective verbal and written communication skills.
• Problem-solving, multi-tasking, decision-making, leadership, and time-management abilities.

Responsibilities

• Train, manage, direct, coach, lead, and assign drive-in employees during shift.
• Lead and manage drive-in operations during shift to provide an optimal guest experience.
• Manage staffing levels during shift.
• Perform opening and/or closing duties.
• Handle and resolve guest issues during shift.
• Handle and resolve employee issues during shift.
• Monitor labor, food, and inventory to maximize cost-control and quality.
• Assist with preparation and maintenance of drive-in records.
• Comply with company policies and legal standards.
• Perform all station duties as necessary to meet standards.
• Regular cleaning and sanitation duties including trash, mopping, and washing tools.

Skills

Verbal communication

Written communication

Leadership

Time management

Multi-tasking

Problem-solving

Conflict resolution

Job description

Sonic Corp. in Georgia is seeking an Assistant Manager to lead drive-in operations during shifts, supervising staff and ensuring guest satisfaction. The role requires managing staffing, opening/closing duties, and adherence to policies and safety standards.

The ideal candidate has restaurant or retail management experience, working knowledge of labor laws, and strong communication, leadership, and problem-solving skills. This position may involve varied shifts, weekends, and holidays.