Drive-Thru Shift Lead & Assistant Manager

Sonic Corp.; Loganville (GA); On-site; USD 17,000 - 25,000; Full time

Job summary

Sonic Corp. in Loganville, GA is seeking an Assistant Manager to help lead drive-in operations during shifts.

The role focuses on training staff, ensuring guest satisfaction, managing staffing, and maintaining quality and safety standards. The successful candidate will have restaurant or retail management experience, knowledge of wage and hour laws, strong communication skills, and the ability to supervise a fast-paced team while upholding company policies.

Qualifications

• At least six months of restaurant management experience or one year of retail management experience.
• Experience running a restaurant shift without supervision.
• General restaurant or retail knowledge.
• Knowledge of federal, state, and local labor and employment laws (e.g., wage and hour laws; EEO laws, etc.).
• Basic computer, math, and reading skills.
• Effective verbal and written communication skills.
• Problem-solving, multi-tasking, decision-making, leadership, time-management, and conflict-resolution skills.

Responsibilities

• Train, manage, direct, coach, lead, and assign drive-in employees during shift.
• Lead and manage drive-in operations during shift to provide an optimal guest experience.
• Manage staffing levels during shift.
• Perform opening and/or closing duties.
• Handle and properly escalated guest issues/concerns during shift.
• Handle and properly escalated employee issues/concerns during shift.
• Monitor and manage the drive-in’s food, labor, paper, and inventory during shift to maximize cost-control, operational efficiency, quality standards, and customer service.
• Assist with preparation and maintenance of drive-in records.
• Comply with and enforce all company policies, procedures, and operational standards.
• Ensure compliance with all applicable federal, state, and local laws.
• Perform all station duties (fountain & frozen, dresser, front swamp, back swamp, grill, switchboard, expeditor, food prep, and drive-thru) as necessary during shift to meet operational standards.
• Perform regular cleaning and sanitation duties – including trash disposal, mopping, sweeping, washing dishes and food preparation tools, wiping counters, sanitizing food preparation areas, cleaning equipment, and emptying used grease – pursuant to operational standards
• Regular attendance
• Move and stock food product weighing up to 50 pounds
• Perform other job-related duties as assigned or required

Skills

Restaurant management

Leadership

Communication

Labor law knowledge

Problem-solving

Job description

Sonic Corp. in Loganville, GA is seeking an Assistant Manager to help lead drive-in operations during shifts.

The role focuses on training staff, ensuring guest satisfaction, managing staffing, and maintaining quality and safety standards. The successful candidate will have restaurant or retail management experience, knowledge of wage and hour laws, strong communication skills, and the ability to supervise a fast-paced team while upholding company policies.