Drive-Thru Shift Lead & Operations Coach

Sonic Drive-In; Barboursville (VA); On-site; USD 38,000 - 52,000; Full time

Job summary

Sonic Drive-In in Barboursville, VA seeks an Assistant Manager to lead drive-thru and dining room teams, ensuring top-notch product quality and guest service while controlling costs across shifts.

You will train staff, manage staffing, handle guest and employee issues, perform opening/closing duties, and ensure compliance with all company policies and health regulations. Flexibility for varied shifts is required.

Qualifications

• At least 2 years of restaurant management experience or 1 year of retail management experience preferred.
• Experience running a restaurant shift without supervision.
• General restaurant or retail knowledge.
• Knowledge of federal, state, and local health and safety laws and regulations.
• Basic computer, math, and reading skills.
• Effective verbal and written communication skills.
• Problem-solving, multi-tasking, decision-making, leadership, time-management, and conflict-resolution skills.

Responsibilities

• Train, manage, direct, coach, lead, and assign drive-in employees during shift.
• Lead and manage drive-in operations during shift to provide an optimal guest experience.
• Manage staffing levels during shift.
• Perform opening and/or closing duties.
• Handle and properly escape guest issues/concerns during shift.
• Monitor and manage the drive-in's food, labor, and inventory during shift to maximize cost-control, operational efficiency, quality standards, and customer service.

Skills

Leadership

Communication

Problem-solving

Time management

Multitasking

Basic math

Computer literacy

Reading skills

Tools

POS systems

Microsoft Excel basics

Job description

Sonic Drive-In in Barboursville, VA seeks an Assistant Manager to lead drive-thru and dining room teams, ensuring top-notch product quality and guest service while controlling costs across shifts.

You will train staff, manage staffing, handle guest and employee issues, perform opening/closing duties, and ensure compliance with all company policies and health regulations. Flexibility for varied shifts is required.