Drive-Thru Shift Lead & Operations Coach

Sonic Drive-In; Montgomery (AL); On-site; USD 32,000 - 42,000; Full time

Job summary

Sonic Drive-In in Montgomery, AL seeks an Assistant Manager to lead daily drive-in operations and staff during shifts. You will supervise crew, ensure guest satisfaction, and maintain staffing, opening/closing duties, and records with a focus on cost control and safety.

The role requires prior restaurant management experience, strong communication, and the ability to resolve guest and employee concerns while adhering to policies and safety standards. This is a nonexempt, full-time position.

Qualifications

• At least six months of restaurant management experience or one year of retail management experience.
• Experience running a restaurant shift without supervision.
• Knowledge of federal, state, and local labor and employment laws (e.g., wage and hour laws; EEO laws).
• Knowledge of federal, state, and local health and safety laws and regulations.

Responsibilities

• Train, manage, direct, coach, lead, and assign drive-in employees during shift.
• Lead drive-in operations during shift to provide an optimal guest experience.
• Manage staffing levels during shift.
• Perform opening and/or closing duties.
• Handle guest issues/concerns during shift.
• Handle employee issues/concerns during shift.
• Monitor and control food, labor, and inventory to maximize cost-control and efficiency.
• Ensure compliance with company policies and laws.

Skills

Leadership

Verbal communication

Written communication

Time management

Problem solving

Multi-tasking

Conflict resolution

Staff coaching

Tools

Basic computer skills

Job description

Sonic Drive-In in Montgomery, AL seeks an Assistant Manager to lead daily drive-in operations and staff during shifts. You will supervise crew, ensure guest satisfaction, and maintain staffing, opening/closing duties, and records with a focus on cost control and safety.

The role requires prior restaurant management experience, strong communication, and the ability to resolve guest and employee concerns while adhering to policies and safety standards. This is a nonexempt, full-time position.