Drive Thru Operator

Harri; Naples (FL); On-site; USD 17,000 - 21,000; Full time

Job summary

Harri is seeking a friendly drive-thru operator to greet guests, take orders, and process payments quickly. You will sell to and service drive-thru guests within 3 minutes per order, while maintaining cleanliness, proper uniform, and safety standards in a fast-paced setting.

This role requires good vision and hearing, basic math, and the ability to work shift schedules. You will use the cash register, handle guest questions and complaints, and work well with others to deliver a positive guest

Qualifications

• Good communication and customer service skills.
• Ability to work in a fast-paced environment.
• Basic reading, writing, and math skills.
• Ability to market the menu and handle guest complaints.
• Works well with others and maintains composure under stress.

Responsibilities

• Sell to and service drive-thru guests within 3 minutes per order.
• Administer the 7 steps to Drive-thru while maintaining guest satisfaction and policy compliance.
• Restock, clean, sanitation, uniform, safety, and security responsibilities.
• Any and all other tasks as assigned.

Skills

Excellent communication

Customer service

Multitasking

Shift work

Team player

Basic math

Count change

Cash register operation

Tools

Cash register

Job description

General Purpose:

The drive thru operator is expected to sell to and service drive-thru guests and collect for each meal prior to serving it.

Essential (primary) Functions:

The primary responsibility of the drive-thru operator is to sell and service each drive-thru guest within 3 minutes or less by administering the 7 steps to Drive-thru while maintaining guest sensitivity, cleanliness, restocking, sanitation, uniform, safety, security, cash and company policy requirements.

Secondary Functions:

Any and all other tasks assigned

Essential Physical Requirements:

• Good vision, general and close
• Good hearing
• Manual Dexterity
• Standing, bending, stretching and walking throughout shift
• Push and pull heavy objects
• Lift and carry 30 pounds
• Maintain good personal hygiene/uniform

Essential social & Mental Requirements:

• Able to use computer register
• Basic reading, writing and math skills
• Retain verbal requests
• Good verbal skills
• Able to work shift work
• Retain menu item information
• Able to market the menu
• Able to handle guest complaints
• Works well with others
• Able to count change
• Maintain composure while under stress

We use eVerify to confirm U.S. Employment eligibility.

Compensation: To be discussed