Drive Thru Operator

Steak 'n Shake Kannapolis; Kannapolis (NC); On-site; USD 15,000 - 21,000; Part time

Job summary

Steak 'n Shake Kannapolis is seeking a drive-thru operator to efficiently serve guests at the drive-thru and collect payment prior to serving meals. You will follow the 7 steps to drive-thru while maintaining cleanliness, safety, and company policies.

This role requires good vision, hearing, and the ability to work shifts. Responsibilities include ensuring fast, friendly service, handling cash accurately, and assisting with opening/closing duties as needed.

Qualifications

• Able to use computer register.
• Basic reading, writing and math skills.
• Able to count change and handle money accurately.
• Good verbal skills and menu knowledge.
• Able to work shift work and maintain composure under stress.

Responsibilities

• Sell and service drive-thru guests within 3 minutes or less.
• Maintain cleanliness, restocking, sanitation and uniform standards.
• Adhere to cash handling and company policies.
• Assist with other tasks as assigned.

Skills

Use POS/cash register

Shift work

Team player

Guest service

Communication

Counting change

Tools

Cash register

Job description

General Purpose:

The drive thru operator is expected to sell to and service drive-thru guests and collect for each meal prior to serving it.

Essential (primary) Functions:

The primary responsibility of the drive-thru operator is to sell and service each drive-thru guest within 3 minutes or less by administering the 7 steps to Drive-thru while maintaining guest sensitivity, cleanliness, restocking, sanitation, uniform, safety, security, cash and company policy requirements.

Secondary Functions:

Any and all other tasks assigned

Essential Physical Requirements:

• Good vision, general and close
• Good hearing
• Manual Dexterity
• Standing, bending, stretching and walking throughout shift
• Push and pull heavy objects
• Lift and carry 30 pounds
• Maintain good personal hygiene/uniform

Essential social & Mental Requirements:

• Able to use computer register
• Basic reading, writing and math skills
• Retain verbal requests
• Good verbal skills
• Able to work shift work
• Retain menu item information
• Able to market the menu
• Able to handle guest complaints
• Works well with others
• Able to count change
• Maintain composure while under stress

We use eVerify to confirm U.S. Employment eligibility.

Compensation: To be discussed