Drive Thru Operator

Steak 'n Shake Delray Beach; Delray Beach (FL); On-site; USD 17,000 - 22,000; Full time

Job summary

Steak 'n Shake Delray Beach is seeking a drive-thru operator to greet guests, take orders, and collect payment while delivering meals quickly and accurately.

You will follow the 7 steps to Drive-thru, maintain cleanliness, restock when needed, and ensure safety and courtesy during every shift. Must work well with others and handle guest questions calmly.

Qualifications

• Must be able to operate a drive-thru and cash register.
• Excellent verbal communication and customer service.
• Basic reading, writing, and math skills.
• Ability to work in a fast-paced environment.

Responsibilities

• Sell and service drive-thru guests within 3 minutes.
• Administer the 7 steps to Drive-thru and process payments.
• Maintain cleanliness, restock, and follow safety and policy requirements.

Skills

Drive-thru experience

Cash handling

Guest service

Team player

Basic math

Communication

Stress management

Attention to detail

Job description

General Purpose:

The drive thru operator is expected to sell to and service drive-thru guests and collect for each meal prior to serving it.

Essential (primary) Functions:

The primary responsibility of the drive-thru operator is to sell and service each drive-thru guest within 3 minutes or less by administering the 7 steps to Drive-thru while maintaining guest sensitivity, cleanliness, restocking, sanitation, uniform, safety, security, cash and company policy requirements.

Secondary Functions:

Any and all other tasks assigned

Essential Physical Requirements:

• Good vision, general and close
• Good hearing
• Manual Dexterity
• Standing, bending, stretching and walking throughout shift
• Push and pull heavy objects
• Lift and carry 30 pounds
• Maintain good personal hygiene/uniform

Essential social & Mental Requirements:

• Able to use computer register
• Basic reading, writing and math skills
• Retain verbal requests
• Good verbal skills
• Able to work shift work
• Retain menu item information
• Able to market the menu
• Able to handle guest complaints
• Works well with others
• Able to count change
• Maintain composure while under stress

We use eVerify to confirm U.S. Employment eligibility. Compensation: To be discussed